Article ID: 178955 - View products that this article applies to.
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The MSN Money Investing automatic notification of splits or dividends is not activated in Portfolio Manager, although the security did have a split or a dividend.
Either the option is turned off in MSN Money, or MSN Money Investing has not yet received the notification from the historical data provider.
To confirm that the option has been activated, follow these steps:
MSN Money Investing does not always receive the information on the day after the split or the dividend. Therefore, if you have accessed MSN Money Investing on the day after the split or dividend, but MSN Money Investing had not yet received the details, MSN Money Investing assumes that it has already notified you about the split or the dividend when it finally does receive it.
If this issue occurs, and you do not receive the automatic notification because of a delay, you can still get MSN Money Investing to add it automatically by changing your system date to a date before the split or the dividend.
First, confirm that a historical record of the split or the dividend for that security exists. To do this, right-click the security's symbol in Portfolio Manager, and then click Historical Charts.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
To reset the system time, follow these steps:
When we receive the information from our historical data provider on the day after the event, Historical Charts show the split "S" or dividend "D" on the chart for that investment, and you recieve a dialog box from MSN Money Investing in Portfolio Manager that prompts you to have MSN Money Investing add them.
For Dividends, our data source tells us on the day after the ex-dividend date. Portfolio Manager also uses the number of shares from the ex-date to compute the dividend.
For splits, our data source reports the split on the night that the split occurred. On the actual day of the split, certain calculations, such as Return (ROI), do not take the split in to account until the next day.
Article ID: 178955 - Last Review: February 24, 2014 - Revision: 3.3