Article ID: 179107 - View products that this article applies to.
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You may experience a STOP 0x0000000A in Raspptpe.sys on a Point-to-Point Tunneling Protocol (PPTP) server running Windows NT while PPTP clients are connecting.
The problem can be caused by an improperly formatted PPTP control packet from a PPTP client.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
PPTP-fix has been superseded by PPTP3-fix. For your convenience, the English version of this post-SP3 hotfix has been posted to the following Internet location. However, Microsoft recommends that you install Windows NT 4.0 Service Pack 4 to correct this problem.
You can find the original hotfix at the following Microsoft ftp site:
WARNING: If you install the original (archived) version of this hotfix AFTER you apply the later version, your system may become unusable. Microsoft does not recommend you install the original hotfix after applying the later version.
Microsoft has confirmed this problem could result in some degree of security vulnerability in Windows NT version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Article ID: 179107 - Last Review: February 24, 2014 - Revision: 2.2