Article ID: 179380 - View products that this article applies to.
This article was previously published under Q179380
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.
This article describes how to remove, export and import digital certificates in Internet Explorer and Outlook Express.
Digital certificates, referred to as digital IDs in Outlook Express, are digitally signed statements that bind an encrypted key pair to a user's identity. This key can be used to sign and encrypt digital information. You can use digital certificates to verify that another person has the right to use a given identity.
A digital certificate is signed by the Certification Authority that issued the certificate. A Certification Authority is a company responsible for issuing digital IDs and continuously verifying that digital IDs are still valid. The digital certificate is composed of a public key, a private key, and other identity information. The digital certificate may also include your e-mail address so that Outlook Express can use it to send digitally signed e-mail. While a private key associated with a certificate can be marked as "not exportable," most certificates and their associated private keys can be moved from one computer to another if you follow the instructions described in the "Exporting Digital Certificates" and "Importing Digital Certificates" sections later in this article.
You can attach multiple digital certificates to a message or transaction, forming a certification chain where each certificate proves the authenticity of the previous certificate. The top-level Certification Authority must be independently known and trusted by the recipient.
When you install a digital certificate in a Web browser, it functions as electronic credentials that can be used by secure Web sites. This enables digital certificates to be used in place of password dialog boxes, services that require membership, or services that restrict access to particular users.
Outlook Express supports Secure/Multipurpose Internet Mail Extensions (S/MIME) technology. Secure e-mail in Outlook Express protects your Internet communications using the following methods:
Internet Explorer stores digital certificates in the registry. Outlook Express uses these digital certificates to digitally sign and encrypt secure e-mail
Because Outlook Express can manage multiple e-mail accounts, you can have a digital certificate associated with each of your e-mail accounts. The registry keys that contain the entries for your digital certificates do not contain any information about the Web address with which it is associated. For this reason, if you have multiple e-mail accounts for which you have obtained a digital certificate, you should export the digital certificate before you remove it.
Exporting Digital CertificatesNOTE: Once a Personal Certificate has been acquired, you should export the certificate to a safe place. If your PWL file becomes damaged or missing, the certificate will not be available for use and an error will occur when you try to send e-mail. For more information about this issue, see the following article in the Microsoft Knowledge Base:
190296To export digital certificates, follow these steps:
(https://support.microsoft.com/kb/190296/EN-US/ )Unable to Use Personal Certificates in Outlook Express
Removing Digital CertificatesWhen a digital certificate is removed, any e-mail that is encrypted with the associated digital ID is no longer readable. This includes e-mail that you received before you removed the digital certificate, as well as e-mail you receive after you remove the digital certificate. The e-mail is encrypted using your public key, and because the digital certificate has been removed, you no longer have the private key needed to decrypt it. To read this e-mail again, you must import the digital certificate back into Internet Explorer, and then enabled it in Outlook Express. There is no method of exporting encrypted e-mail to an unencrypted format. If you receive any encrypted mail that you must be able to access, make sure you have successfully exported the digital certificate before you remove it. You may also be unable to view any Web sites that require client authentication based on that digital certificate until you either import it again, or generate another digital certificate to use for that Web site.
For these reasons, Microsoft does not recommend removing digital certificates. You should keep the current digital certificate and obtain a new one for a new e-mail account or Web site that requires one. However, if this is not possible, and a digital certificate must be removed due to incorrect operation or for troubleshooting purposes, follow these steps:
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.
Delete all the folders under the following registry key, and then restart your computer:
When you remove the digital certificate from Internet Explorer, the associated digital ID is removed from Outlook Express.
Importing Digital CertificatesTo import digital certificates that you previously exported, follow these steps:
For information about how to use a digital ID in Outlook Express, please see the following article in the Microsoft Knowledge Base:
168726For additional information about digital certificates and digital IDs, in Internet Explorer, click Contents And Index on the Help menu, click the Index tab, type "personal certificates" (without quotation marks), and then click Display. In Outlook Express, click Contents And Index on the Help menu, click "creating and sending email messages," and then click "what are secure messages."
(https://support.microsoft.com/kb/168726/EN-US/ )How to Digitally Sign and Encrypt Messages in Outlook Express
For information about security, visit the following Microsoft Web site:
Article ID: 179380 - Last Review: December 5, 2003 - Revision: 3.0
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.