This article was previously published under Q179504
This article has been archived. It is offered "as is" and will no longer be updated.
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
This article describes how to create a new mail account for use with theInternet Only (IMO) version of Microsoft Outlook 98 when it is run for thefirst time and how to set up multiple individual e-mail accounts on onecomputer.
Before starting you will need a connection to your Internet ServiceProvider, (ISP) your e-mail account server names, and your e-mail accountname.
After Outlook 98 (IMO) is installed, you must set up your mail account.When Outlook is started for the first time it will prompt you forinformation to set up a mail account. See the section titled "Set Up anInternet Mail Account" for more information and start with step 4. If youwant to set up the account before Outlook is run for the first time startwith step 1.
If you want to set up multiple e-mail accounts for one ISP see the section,"Setup Multiple E-mail Accounts On One ISP Account" below.
Set Up an Internet Mail Account
To set up your Internet mail account, follow these steps:
Click Start and point to Settings, and then click Control Panel.
Double-click the Mail icon.
In Internet Accounts, click Add.
Type your display name and click Next.
Type your e-mail address as in the example, and then click Next.
Type the mail server names (get this information from your Internet Service Provider), and click Next.
Type your e-mail account name and password if required, and then click Next.
Type a name for your Internet account. Click Next.
Click to select the connection type and click Next. Click Finish.
Close the Mail control panel and close the Windows Control Panel.
NOTE: Keep all of your e-mail account information stored in a convenientlocation for future reference. If any of your configuration files becomedamaged, you should remove each of your e-mail accounts from the InternetAccounts Manager, and then add each one back.
Setup Multiple E-mail Accounts On One ISP Account
There are some Internet Service Providers that allow multiple e-mailaccounts with the one ISP account. The problem arises in setting up theindividual accounts on the users computer.
To set up multiple e-mail accounts for one ISP account on a single computerthere are three tasks to accomplish that goal.
Set the Passwords Options
Set up additional Internet E-mail accounts
Create a new Personal Folder
Set the Passwords Options
On the Start menu, point to Settings, and then click Control Panel
Double-click to open the Passwords control panel.
On the User Profiles tab, click to select "Users can customize their preferences and desktop settings. Windows switches to your personal settings when you log on."
Click OK, and then close the Control Panels window.
If Outlook has never been run on the computer, start Outlook and set up the first mail account using the information provided by your ISP.
After you have set up the first mail account Shut down and log in as another user to set up the other accounts.
For Windows 95: Click Start, and then click Shut down. On the Shut Down Windows dialog, click to select "close all programs and long on as a different user."
For Windows NT 4.0 and Windows 98: Click Start and then click Log Off <username>.
When prompted for the username and password, type in the name of the new user along with their password.
For additional accounts, click Start and then click Log off <username>.
Set Up Additional Internet E-mail Accounts
For instructions on how to set up additional Internet e-mail accounts seethe section, "Set Up an Internet Mail Account" above.
Create a New Personal Folder
To finish the process you need to define a new personal folder for theuser. To do this, use the following steps:
On the File menu, point to New, and click Personal Folders File (.pst).
Type the name of the new Personal Folder. Verify and change the file location if necessary. Click Create.
NOTE: Do not use the name mailbox.pst.
Verify and change the information if necessary, and then click OK.
If the Folder List does not appear, click Folder List on the View menu.
Right-click the new Personal Folders, click Properties for <Personal Folders>, and click "Deliver POP mail to this personal folders file," click OK.
On the File menu, click Exit. Restart Outlook.
In the Folder List, right-click the Personal Folders not associated with Outlook Today, click Properties, click Advanced, and verify that the path of this file is different than the one you created in step 2. Click OK twice to close the dialogs.
In the Folder List, right-click the Personal Folders not associated with Outlook Today, and click Close "Personal Folders Name."
NOTE: This closes the connection between Outlook and the folder. It does not delete it.
Log off as the current user. Log on as a new user and repeat the abovesections for each new user.