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Shutting Down or Logging Off Windows Takes a Long Time

This article was previously published under Q179723
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
It may take an unusually long time to shut down or log off a Windows-basedcomputer on which Roaming User Profiles are enabled.
This behavior can occur if Internet Explorer is installed on the computer,and your user profile contains a large Temporary Internet Files folder(cache).
To work around this behavior, use any of the following methods:

Method 1

Empty your Temporary Internet Files folder each time you quit InternetExplorer. To do so, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Internet, and then click the Advanced tab.
  3. Under Security, click the "Delete saved pages when browser closed" check box to select it, and then click OK. NOTE: This does not delete content in the Cookies, History, or Subscription folders.

Method 2

Maintain each user's temporary Internet files in the user's Homedirectory. Although this still consumes server storage, it does notrequire that the files be copied to the server when users log off.

Method 3

Maintain all users' temporary Internet files in a shared common folder.Note that if you use this method, all user's cookies are stored in thesame location.

Method 4

Maintain each user's temporary Internet files on the local drive in alocation other than the user's profile folder. This is the most efficientmethod. However, this does not allow a user's cookies to follow theuser to other stations.
Internet Explorer 4.0 and 4.01 supports Roaming User Profiles. This meansthat your personal Internet Explorer settings (Active Desktop, favorites,subscriptions, cache, and cookies) are stored on a Microsoft Windows NTserver, and are copied to any Windows-based computer you log on to that isconfigured to use Roaming User Profiles. Your settings are copied back tothe server when you shut down or log off the computer. If your TemporaryInternet Files folder is large, it can take an unusually long time to shutdown or log off the computer. Additionally, this can cause disk spaceproblems on servers with many user profiles, or with several user profilesthat contain large Temporary Internet Files folders.

For additional information about Roaming User Profiles, please see thefollowing article in the Microsoft Knowledge Base:
ARTICLE-ID: 142682
TITLE : How to Create and Copy Roaming User Profiles in NT 4.0

For additional detailed information about Roaming User Profiles, pleasevisit the following Microsoft Web site:
client 4.00 4.01

Article ID: 179723 - Last Review: 04/28/2012 08:02:00 - Revision: 4.0

  • Microsoft Windows 98 Standard Edition
  • kbenv kbprb KB179723