WD97: "Word failed reading from this file... AutoRecovery..." When You Save Document in 6.0/95

This article was previously published under Q179883
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you attempt to save a Word 6.0/95 document in Word 97, you mayreceive the following error messages:

Word failed reading from this file (AutoRecovery save of file_name.asd). Please restore the network connection or replace the floppy disk and retry.

-and-

There is not enough memory or disk space to convert this document.

-and-
Word has lost data due to a bad network connection or missing floppy. Documents relying on this data are going to be saved and then closed.

The Word document is then deleted and the text of the document is saved ina file named "Rescued Document.txt" in the folder that contained theoriginal Word document.
RESOLUTION
To correct this problem, obtain Microsoft Word 97 Service Release 2(SR-2).
STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 forWindows. This problem was corrected in Microsoft Office 97 ServiceRelease 2 (SR-2).

For additional information about SR-2, please see the following article inthe Microsoft Knowledge Base:
151261 OFF97: How to Obtain and Install MS Office 97 SR-2
save autosave autorecover error message
Properties

Article ID: 179883 - Last Review: 02/24/2014 08:32:00 - Revision: 1.2

Microsoft Word 97 Standard Edition

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