Microsoft BackOfficeSmall Business ServerRELEASE NOTESImportant: Read Setup Notes before you install Small Business Server.Setup NotesMicrosoft BackOffice Small Business Server requires a minimum of 1.5gigabytes of free disk space. Make sure that the hard drive on which youwish to install Small Business Server has at least 1.5 gigabytes of freedisk space. If your hard drive has a previous installation of Windows NTand does not have 1.5 gigabytes of free space, you may be asked if youwould like to upgrade the existing Windows NT. Do not choose to upgradethe previous installation of Windows NT. To free up the required diskspace, you may wish to delete the existing installation of Windows NT.Microsoft BackOffice Small Business Server requires NTFS formatting tooperate correctly. Most hard drive configurations will be automaticallyconverted to NTFS formatting. However, under some circumstances, you willbe given the option to select FAT formatting instead of NTFS. Make sureyou choose NTFS formatting. Microsoft BackOffice Small Business Serverrequires the enhanced security provisions of NTFS formatting to functioncorrectly.Before you install Microsoft BackOffice Small Business Server on acomputer that already has files on the hard drive(s), back up any filesthat you wish to retain. Some installation configurations will requireyou to repartition, reformat, or delete existing files on the hard drive.Make sure that you have backed up any files you wish to retain before youstart the installation.FAT32 partitions are not supported.Windows NT and Microsoft BackOffice Small Business Server do not supportFAT32 formatting. If you wish to install on an existing FAT32 partition,you must delete the FAT32 partition prior to starting the installation.Remember to back up any files you wish to retain.Follow these steps if your network card is not detected during setup.During the setup process, if a network card is not detected and a modemisattached to your computer, you will see the following message during thenetwork adapter detection phase of setup:"A setup parameter specified by your system administrator or computermanufacturer is missing or invalid. Setup may therefore ask you toprovidethis information. You may wish to inform your system administrator orcomputer manufacturer that the detectadapters section is missing orinvalid."In this event, Small Business Server will install the MS Loopbackadapter. This adapter is a software driver that simulates a networkadapter driver for internal loopback operation only. The MS Loopbackdriver does not provide full network communication functionality. It isused for diagnostic purposes only. Small Business Server will notcommunicate on your network until a network card is installed and the MSLoopback adapter is removed. After Small Business Server Setup iscomplete and the server has rebooted, perform the following steps toremove the MS Loopback adapter and install the driver that matches thenetwork adapter that is installed in the Small Business Server.1. On the Start menu, click Settings and then click Control Panel.2. Double click Network and select the Adapters tab.3. Click Add.4. Select your network card from the adapter list or click Have Disk and specify the path to the network card driver files.5. Select MS Loopback adapter and click Remove.6. Click the Bindings tab.7. Click the Protocols tab and click Properties.8. On the IP Address tab, enter the following: IP Address 10.0.0.2 Subnet Mask 255.255.255.0 Default Gateway <leave blank>9. Click OK and then Close, and click Yes when prompted to restart your computer.Turn on external modems before you start Small Business Server Setup. Ifyour server computer has an external modem, you must plug it in, connectit to the server, and turn it on before you run Small Business ServerSetup. Setup will not detect the modem if it is turned off or notconnected.If a modem is not detected, the following Small Business Server serviceswill not be installed: Remote Access Service, Microsoft Modem SharingService, Microsoft Fax Service, and the Internet Connection wizard.At least one Class 1 modem is required to complete Small Business ServerSetup. If the server does not have at least one modem installed, SmallBusiness Server will not install correctly. If the modem is external, itmust be connected and turned on. If your modem has not been properlydetected, Windows NT Setup will prompt you to select the proper modem andinsert the modem driver floppy disk if necessary.Microsoft suggests that you install two modems: one for your ISPconnection and incoming Dial-Up Networking calls and one for fax.Follow these steps to create boot disks.1. Insert Disc 1 into the CD-ROM drive.2. Open a command box by clicking Programs on the Start menu andclicking Command Prompt.3. In Command Prompt, change the drive to your CD-ROM drive letter. If your CD-ROM drive is E:, type E: and press the Enter key.4. Type cd i386.5. Type winnt32 /ox.6. After the third boot floppy disk is created, copy winnt.sif from d:\support directory (replace d: with the correct drive letter foryour CD-ROM) to BOOT DISK #2.Note: If you wish to run the emergency repair process, you will needthree boot disks without winnt.sif on boot disk #2.The Start Here book is on Disc 2.1. Put Disc 2 into your CD-ROM drive.2. Double-click My Computer, double-click the icon for your CD-ROMdrive, and then double-click the StartHre folder.3. Select Shtoc.doc to read the table of contents.4. In the StartHre folder, select the chapter file you want to read.Do not apply NT Service Pack 3 to your Small Business Server.Do not apply NT Service Pack 3 to your Small Business Server. You arealready running Service Pack 3. Reapplying Service Pack 3 may causeerrorsand other problems in your Small Business Server.When you run Setup from floppy disks, remove the floppy disk after youinsert Small Business Server Disc 1. After you are asked to insert SmallBusiness Server Disc 1and click Continue, remove the floppy disk fromyour computer. If you see the message, "Could not find NTLDR," this isthe cause. Simply remove the floppy disk and restart the system."Could not find NTLDR" message appears during setup.Please remove floppy disk 3 from the floppy drive and restart the system.Read this section for OEM / VAR custom driver installation procedures. Ifyou want to install Small Business Server on a computer that requires acustom driver (such as a SCSI driver or HAL) that is not supported bySmall Business Server Setup, you will need to follow the procedures shownbelow.In all the procedures described below, Small Business Server Setup willstop at the Mass Storage Devices page to let you add a custom third-partydriver. Small Business Server Setup will also stop at the HardwareDetected page, which will allow you to add a custom HAL if your hardwarerequires it.To install a custom driver with Small Business Server Setup using thesetup boot floppies (x86 only)1. Insert Disc 1 into the CD-ROM drive.2. Open a command window or prompt.3. In Command Prompt, change the drive to your CD-ROM drive letter. If your CD-ROM drive is E:, type E: and press the Enter key.4. Type cd i386.5. Create a second set of setup boot floppies by running the following command: winnt32.exe /ox (or winnt.exe /ox)6. Copy the winnt.sif located in this directory to the second setup boot floppy.Use the boot floppies to begin Small Business Server setup.To install a custom driver with Small Business Server Setup when startingfrom an existing OS (Windows 95, Windows NT, DOS)1. Insert Disc 1 into the CD-ROM drive.2. Open a command window or prompt.3. In Command Prompt, change the drive to your CD-ROM drive letter. If your CD-ROM drive is E:, type E: and press the Enter key.4. Type cd i386. If you have an Alpha-processor machine, type cd alpha.5. Copy the unattend.txt file located in this directory to another location on your computer.6. Open this unattend.txt file in Notepad or a text editor, and changethe line: OEMPreinstall=Yes to OEMPreinstall=NoThe OEMPreinstall value is located in the [unattend] block of theunattend.txt file.7. To start Small Business Server Setup, run the following command line: If setting up from Windows NT: winnt32 /e:iisreg.cmd /u:%path%\unattend.txt If setting up from Windows 95/DOS: winnt /e:iisreg.cmd /u:%path%\unattend.txt /s:%cd%\i386 where %path% is the path to the unattend.txt file that you modified, and %cd% is the drive letter of your CD-ROM drive.If you are running this from Windows 95, you will need to specify a pathto the Small Business Server install files using the /S switch.To install a custom driver with Small Business Server Setup when startingfrom a bootable CD-ROM (x86) or ARC Boot menu (Alpha only)Insert the CD, and start Small Business Server Setup as described in theStart Here book.Follow these steps to install Small Business Server on a computer with anAlpha processor.1. Restart the system.2. When the boot menu appears, select Run a Program. (Your boot menu may be slightly different.)3. Type CD:alpha\setupldr. (Some Alpha computers may have a selection called Install Windows NT from CD ROM on the Supplementary menu.)When you run Small Business Server Setup on a Windows 95 computer, youmust manually restart the computer. If you are installing Small BusinessServer on a computer that is currently running Windows 95, you mustmanually restart the computer after the Setup program has finishedcopying files and the Setup screen disappears. Follow these steps:1. Insert Small Business Server Disc 1 CD into the CD-ROM drive of your Windows 95 computer.2. Click Start, click Run, and type: D:\sbssetup where D: is your CD-ROM drive.3. Click Small Business Server Setup.4. Wait approximately 5 minutes for Setup to copy files to your harddisk.5. When the Setup screen disappears, restart your computer.6. Setup continues normally.Server NotesDo not replace the network adapter card that is installed on the server.Microsoft recommends that you do not replace your network adapter cardafter completing installation. Multiple components are dependent upon thenetwork adapter card configurations, and inconsistent behavior couldoccurif the card is replaced.To change the password for the Administrator account, use only the ChangePassword wizard from the Small Business Server console. The Administratoraccount is created during setup. Do not change the password for thisaccount from the logon dialog box or the User Manager for Domains. Youmust change the password only from the Small Business Server console.Only the Change Password wizard takes care of changing the password forthe Small Business Server services (Microsoft Exchange, and so on) thatrun using the Administrator account. To run the Change Password wizard inthe console, click Tasks, click Manage Users, select the user account,and click Change Password for a User.If you inadvertently change the Administrator account password using theWindows NT User Manager, you can repair the dependent services by usingthe console's Change Password option to change the password a secondtime.Do not restart the server using the computer's reset button unless youare sure the computer has stopped responding. Any time you shut down theserver, it may take several minutes of apparent inactivity before theserver responds. This is because of the large number of services thatmust stop themselves. Do not restart the computer with the reset button.You may incur data loss and corrupted files, since the disk cache doesnot get cleared until all the services have stopped and the cache isflushed.You must be logged on with administrator privileges to run the ManageServer console. If you see the error message, "You must be anadministrator to run the console," make sure that you are logged on withadministrator privileges and that your network card is working. Thiserror message may also appear if two Small Business Servers are installedon the same physical network. This situation is usually accompanied by anerror message indicating that there is a "duplicate name on the network."To give a user account administrator privileges, log on as administrator,click Start and Manage Server, and click the Manage Users option. Selectthe user who should be an administrator and click Review or Change UserInformation. The last step in the wizard will allow the user to be set upas an administrator. Note that administrators can read any file, createnew user accounts, reset passwords for others, and so on.Do not uninstall Internet Explorer from the server. To function properly,the Small Business Server console requires that Internet Explorer beinstalled. If you uninstall Internet Explorer from the server, you willneed to reinstall it for the console to function properly.Delete the old Windows NT Workstation client machine account before youtry to set up the same machine account name again. If you need to repeata Windows NT Workstation client machine setup with the Set Up Computerwizard, or if the first attempt at setting up the client machine fails,you must first delete the old machine account using More Tasks, ManageComputers, and Remove a Computer from Your Network. Then you can recreatethe machine account with the Set Up Computer wizard. Note: this does notapply to Windows 95 clients.If you wish to make changes to a user's logon script, you need to makethe changes to the logon script template file. Each time a user iscreated or his or her application state is changed with the Set UpComputer wizard, the logon script is regenerated using the logon scripttemplate file, c:\smallbusiness\template\template.bat. If you makechanges to an existing logon script, the changes will be removed any timethat user is selected in the Set Up Computer wizard. If you wish to makepermanent changes to the logon scripts, you can edit the template.batfile, and your changes will be propagated to all the logon scripts thatare subsequently created.Make sure you add your changes in the correct location. If you want thenew commands to run for every user even if he or she logs onto theserver, insert the users immediately before "if "%COMPUTERNAME%" == ""goto proc_test". If you only want the new commands to run on a clientmachine, insert them immediately before ":exit".In the Add User wizard, only a–z, A–Z, and 0–9 are allowed in the usernamefield.This field is used to create your e-mail name and must be compatible withInternet naming standards.If you grant administrative privileges to a user, you need to create anExchange profile for that user on the Small Business Server so that theuser can use the console and create new accounts. To manage SmallBusiness Server using the console, a user must have an Exchange profileon the Small Business Server. The Administrator account already has anExchange profile. However, if you add a user account and grant itadministrative privileges, you need to create a profile for that user sothat he or she can use the console. Follow these steps:1. Log onto the Small Business Server using the created user account.2. On the desktop, right-click the Inbox and choose Properties. The Mail dialog box opens.3. On the General tab, click Add. The Microsoft Exchange Setup wizard starts.4. Make sure that the Use the following information services button is selected and that Microsoft Exchange Server is checked.5. Click Next.6. Type the name of the Microsoft Exchange server. This is the same as your servername. (If you don't know the name of Your server, on the desktop right-click Network Neighborhood and select Properties. This will start the Network Control Panel applet. Your servername will be listed as Computer Name. Click Cancel to exit.)7. Click Next. This screen asks if you travel with this computer.8. Make sure that the No button is selected.9. Click Next. This screen asks where to store your personal address book. The default is OK.10. Click Next. This screen asks if you want to automatically run Microsoft Exchange When you start Windows.11. Make sure that the Do not add Exchange to the Startup group buttonis selected.12. Click Next, Finish, and Close.Follow these steps when managing users or e-mail if you get a mailboxerror message. If you see a message that says, "An error has occurredwhile searching for mailboxes," you need to make sure you have a workingmailbox and that your profile is pointing to it. No mailboxes will belisted. You need to do the following:1. On the desktop, click Start, point to Programs, point to Microsoft Exchange (Common), and then point to Microsoft ExchangeAdministrator.2. If this is the first time you have run Microsoft Exchange Administrator, the Connect to server dialog box will open. Type your Server name and click OK.3. Double-click your server name.4. Double-click Recipients.5. On the File menu, click New Mailbox.6. Fill in the Display and Alias fields with USERNAME, where USERNAME is the userid of the user account that requires a mailbox. To check the userid of the user account, press CTRL+ALT+DEL. This will open the Windows NT Security dialog box. The current logon information isgiven with the appropriate userid. Press ESC to return to MicrosoftExchange Administrator.7. Click OK.8. Choose Select an existing Windows NT account.9. Click OK.10. A message will say, "You have not chosen a Primary Windows NTaccount for this mailbox. Would you like the NT account'SERVERNAME\username' to be this account?" Here SERVERNAME is the name of your Small Business Server and username is the username for the mailbox youwant to create.11. Click Yes.12. On the File menu, click Exit.If the Small Business Server console displays the message, "Can't createActiveX component," stop and restart the World Wide Web PublishingService. When you open the Manage E-Mail or Manage Faxes page, you mayget an ASP error that says, "Can't create ActiveX component." You muststop and start the World Wide Web Publishing Service. To do this, followthese steps:1. Close the console.2. Open Control Panel, double-click Services, select World Wide Web Publishing Service, and click Stop.3. After the service is stopped, click Start to restart the service.4. On the Start menu, click Manage Server and return to the page.You may experience difficulty the first time you use the Find command inthe Online Guide. The first time you use the Find command, the SmallBusiness Server will build the list of topics to search. You will see themessage, "Small Business Server is creating or updating the list ofsearch topics to search. Topics related to the text you specified may nothave been added to the server list yet. Wait a moment and try your queryagain."If after waiting a few moments you still receive the message, "Nodocuments matched the query: 'your query'. Please try a different query,"follow these steps:1. Close the console.2. Start the console. (Click Start and Manage Server.)3. Click Online Guide and Find and try your query again.You can use the console to administer Small Business Server remotely overa RAS connection. The Small Business Server console can be used toadminister a Small Business Server domain when you dial in over a RASconnection. To set up the console to access a Small Business Serverdomain, make sure you have the following: - A computer with Windows NT Workstation 4.0 installed. - Internet Explorer 3.02 installed. - Dial-Up Networking installed on the computer. - An Exchange e-mail client installed.To install the remote console1. Add a user account on Small Business Server. Grant that user administrative privileges and dial-up access to the server.2. We recommend that you create a local account on your Windows NT Workstation with the same user account name and password as theaccount created on Small Business Server. This account will be used when administering the remote domain.3. Install the Remote Console package by running samcsl.exe, which is in the \remotecsl directory of Small Business Server CD Disc 1.4. Add a phonebook entry for Small Business Server and use the user account name, password, and Small Business Server domain to dial into Small Business Server.5. Make sure that you are not connected to a network that has a WINS server.6. Log on to your Windows NT Workstation computer using the Logon using Dial-Up Networking option. If you are already logged on to yourWindows NT Workstation, use Dial-Up Networking to log on to the SmallBusiness Server domain.If the local and Small Business Server accounts do not have the same nameand password, you will need to establish a validated connection to theSmall Business Server domain by using the following command: net use\\sbsservername\IPC$ /u:sbsdomain\useraccount where sbsservername is thecomputer name of the Small Business Server, sbsdomain is the domain nameof the Small Business Server, and useraccount is the user account name.7. Start the Microsoft Exchange client. You will need to add an Exchange profile for the user account on Small Business Server. The mailboxwill be the user account name and the Exchange Server will be the domain name of the Small Business Server.8. Start the console application using the following command: console /r sbsdomain where sbsdomain is the domain name of the Small Business Server.It is possible to administer multiple Small Business Servers. To do this,you will need a separate profile for each of the servers you want toadminister. When you want to administer a Small Business Server, log onto the corresponding server, start the appropriate Exchange profile, andthen start the console application.The remote Small Business Server console runs only on Windows NT 4.0Workstation systems. Remote administration is not supported on Windows 95systems, Windows 3.x, Macintosh, MS-DOS, or UNIX clients.You may have problems with remote administration between two SmallBusiness Server networks. If you are connected to a Small Business Servernetwork (or to any network running WINS), you may experience difficultyif you attempt to dial up a different Small Business Server network andperform remote administration. This is usually accompanied by an errormessage indicating that there is a "duplicate name on the network." Werecommend that you disconnect from your original Small Business Servernetwork before you dial into a different Small Business Server network.Follow these steps if you have an Internet Connection wizard dial-upproblem. If you dial 9 to reach an outside line, you may experienceproblems accessing the referral server or your Internet Service Provider.If the Internet Connection wizard fails to dial after three attempts itwill return you to a dialog box. Click Dialing Properties and make surethat the To access an outside line fields are correct. Your phone systemmay require you to dial 9 to access an outside line. If so, fill in bothfields with a 9.Proxy Server must be installed in order to use the Internet Connectionwizard. If you do not install Proxy Server, the Internet Connectionwizard cannot run. During Small Business Server Setup, be sure that thebox next to Proxy Server 1.0 is checked. Note that Proxy Server isautomatically installed if you select the Complete Installation option.For domain name registration, it may take up to approximately 24 hoursforall Internet users to be able to send e-mail to your new domain.After you register a domain name with the Domain Registration wizard, ittakes approximately 24 hours for the domain name to be fully replicatedonthe Internet. This means that e-mail sent to you that uses your newlyregistered domain name may not be delivered to you and may be returned tothe sender.To bypass this problem, you should have Internet users send e-mail to theaddress that you received from your Internet Service Provider when yousigned up for Internet access. This 24-hour propagation period does notaffect your ability to send e-mail.Internet directory browsing is not enabled by default.The Online Guide states in "Web Site Organization" that directorybrowsingis turned on by default. This is not the case, and you will need toenableit if you want this functionality.To turn on directory browsing1. Start Internet Service Manager: Click Start, click Programs, and then click Microsoft Internet Server (Common).2. Double-click the name of the computer that is running the WWWservice.3. Click the Directories tab.4. In the Directories property sheet, click Directory Browsing Allowed.If an administrative user is logged onto the server and opens InternetExplorer, his or her start page is not the default home page.If you log on as an administrative user on the server and want to openthedefault Small Business Server home page as the start page, follow thesesteps.1. Log onto the server as an administrative user.2. Start Internet Explorer.3. Choose View and Options.4. Click the Navigation tab.5. In the Address box, type: http://%server name%/intranet/SBSCLientHelp/default.asp?where=server where %servername% is the computer name of your server.6. Click OK.Note: This occurs only for a user who has administrative privileges, butis not the "Administrator" user.Internet Explorer 4.0 is not compatible with Small Business Server.For this release, Internet Explorer 4.0 is not compatible with the SmallBusiness Server. Installing Internet Explorer 4.0 on the server willcausethe console to behave inconsistently. However, this does not affectInternet Explorer 4.0 on network clients. If you install InternetExplorer4.0 on a Small Business Server client, the client will function properly.Here are Alpha-only notes for Crystal Reports.Save As on the File menu does not save reports in formats other than.rpt.To save reports in formats other than .rpt, use the Export button in thetoolbar at the bottom of the Crystal Reports viewer.Launch Crystal Reports Designer on the Edit menu does not start thedesigner. To start the Crystal Reports Designer, click Start, Programs,Crystal Reports 4.5, and Crystal Reports 4.5.If you receive an error performing a "View/Update indexing of virtualroots" or "Force Scan Virtual Roots" when you use the Index ServerAdministrator, you need to set some file permissions. You must set thepermissions for \inetpub\wwwroot\SrchAdm\admin.htm. Follow these steps.1. Open Explorer and go to the directory \inetpub\wwwroot\SrchAdm.2. Right-click the file Admin.HTM, and click Properties.3. Select the Security tab, and then click Permissions.4. For this file, the following permissions must be added or removed: Remove Everyone Add SYSTEM (Full Control) Add CREATOR OWNER (Full Control) Add Administrator (Full Control).Client NotesClient installation requires 60 megabytes of free disk space. Make surethat you have sufficient disk space before you install the clientapplication.Remove non-Microsoft protocols and network clients before you run Setupon a client computer. The Setup program will attempt to reconfigure awide variety of networking configurations. If the enlistment procedurefails, then remove all the existing networking components and try again.In some cases, you will need the uninstall application from the vendor.These can typically be found on the vendor's Web site.Follow these steps if a client computer already has a Novell clientinstalled. The Small Business Server Client Setup program functions inthe presence of a Novell client as long as the Novell Client32 hasODINSUP support loaded. If the ODINDUP support is not loaded, Setup willnot work. You either have to remove the Client32 or add the ODINSUPsupport. If all else fails, remove any existing networking clients andtry again. If you know the network adapter is supported on the Windows 95CD, or if you have the vendor's network adapter driver, remove allnetworking. When you run setup.exe and are asked to choose a networkadapter, select your adapter from the list or select Have Disk if youhave the appropriate driver on a floppy disk.Close all dial-up connections when logging off from the server if you areusing the server as a client. If you are logged onto the server and havecreated a dial-up connection with your Internet Service Provider, thisconnection will remain open when you log off. It is best to close theconnection before you log off.If you use the Explorer to open a floppy disk window and then double-click setup.exe, a "Floppy Not Found" error message is displayed afterthe computer restarts. To avoid this, close the floppy disk windowmanually before you restart the computer. Or choose Run from the Startmenu and specify a:\setup.exe as the command.
Article ID: 180108 - Last Review: 10/07/2013 17:45:39 - Revision: 3.0