This article was previously published under Q180424
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NOTE: These procedures only apply if you have installed Outlook with theCorporate Workgroup/Other option. This option allows you to use MessagingApplication Programming Interface (MAPI) services. To determine yourinstallation type, on the Help Menu click About Microsoft Outlook. InAbout Microsoft Outlook you should see "Corporate" if you have theCorporate Workgroup installation.
Microsoft Outlook can automatically schedule the use of resources(conference rooms, vehicles, or AV equipment) if the resource or delegate of the resource is actively logged on to the Microsoft Exchange Server. This provides automatic sending of confirmations and allows booking viae-mail as opposed to requiring a direct network connection.
Multiple conference rooms can share the same delegate. However, you maywant to directly book a resource without assigning a delegate.
Within the limitations below, you can open the calendar of a resourceaccount and directly post a meeting:
You must use Microsoft Exchange Server as your mail service.
The resource calendar must be stored in the Microsoft Exchange Server mailbox.
The resource calendar must have access permissions assigned.
To Define a Resource Account
Create a new e-mail account for the resource using the Microsoft Exchange Server Administrator account.
Start Outlook using the new resource account to create the default folders in the mailbox on the server.
Right-click the Calendar folder, and click Properties.
On the Permissions tab, give the Default user "Author" permissions and click OK.
Enable Automatic Booking of Resource Requests
To enable automatic booking of resource requests, follow these steps:
Open the delegate account in Outlook.
On the Tools menu, click Options.
On the Preferences tab, click to select E-mail Options.
Click Advanced E-mail Options.
Click "Process requests and responses on Arrival." Click OK and OK.
Click Calendar Options and then Resource Scheduling.
Under "Processing of meeting requests," select the options you want to use. Click to select all three options for complete automatic booking of all meeting requests forwarded to the delegate. The delegate account must remain logged on for automatic booking of resources.
NOTE: It may take a few minutes for the new resource and delegate optionsto update on the Microsoft Exchange server.
To Direct-book an Appointment to the Resource
Open Outlook with a user profile.
On the File menu, point to Open, and click Other User's Folder.
Type the e-mail name of the resource account, and in the Folder list, click Calendar and then click OK.
Enter an appointment on the resource calendar.
Close the resource calendar.
For more information, please see the following articles in the MicrosoftKnowledge Base:
179357 OL98: Adding a Shortcut Icon to Access Another User's Calendar
181988 OL98: (CW) How to Create a Resource Account in Outlook
182642 OL98: How to Open Someone Else's Calendar or Other Folder
For more information about the automatic meeting scheduling features inOutlook, type "Schedule a Meeting" in the Office Assistant, click Search,and then click to view "Schedule an appointment, meeting, or event."