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Tasks Scheduled in Usage Analyst May Not Execute

This article was previously published under Q180796
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
SYMPTOMS
If the Scheduler service is configured to log on with a user account, thena scheduled Analysis task containing a graph will cause the followingaccess violation:
Dr. Watson Error
Analysis.exe
Exception: access violation at (0xc0000005); address 0x0f03bbb8
The access violation occurs when the scheduled task invokes thegraphics server in an attempt to create graphs.

NOTE: The Scheduler menu option in the Usage Analyst Import, Analysis, andMetadata modules provides access to a graphical facility for automatingmost of the functions of those modules. A batch file is created that isautomatically scheduled by Usage Analyst using the Windows NT Schedulerservice.
WORKAROUND
To work around this problem, perform one of the following:

  • Manually schedule a batch file that is created using the AT command.

    -or-
  • Change the Scheduler service to log on as the system account. To do this, open Services in Control Panel. Double-click the scheduler service. In the Log On As window, click System Account.

    NOTE: Logging on as the system account restricts the placement of files to the local computer.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Site Serverversion 2.0. We are researching this problem and will post new informationhere in the Microsoft Knowledge Base as it becomes available.
UA schedule
Properties

Article ID: 180796 - Last Review: 10/30/2003 15:48:50 - Revision: 3.0

  • Microsoft Site Server 2.0 Standard Edition
  • Microsoft Usage Analysis
  • kbbug kbpending KB180796
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