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OL98: Error Message That Sent Items Remain in Outbox

This article was previously published under Q181692
This article has been archived. It is offered "as is" and will no longer be updated.
In Microsoft Outlook 98 Corporate Workgroup (CW), sent items may remain inyour Outbox folder. Because the items do not leave the Outbox, you will notreceive responses to messages, meeting requests, or task requests. In thissituation, you receive no warning that the items have not left your Outboxuntil you quit Outlook. When you quit Outlook, you receive the followingmessage:
   There is still mail in your Outbox. Would you like to exit anyway?				
In Outlook 98 Internet Mail Only (IMO), if you quit while there is amessage in the Outbox and your connection is via a local area network(LAN), you receive the message:
   Exiting in <15> seconds				
If you do not click either Yes or No, Outlook will quit in 15 seconds. Uponrestarting Outlook, the Outbox is empty, and the addressee has received themessage.
You are working offline and one of the following is true:

  • You addressed the item to someone in your local Personal Address Book. -or-

  • You are using a Microsoft Exchange Service (CW) and addressed the item to someone in your synchronized Global Address List or synchronized Outlook Address Book Contacts.
In an offline state, Outlook cannot send the item because it does not haveaccess to the mail server. Because the addressee is available in one ofyour local address lists, Outlook will validate the address; however,Outlook will not provide an indication that the item remains unsent untilyou quit Outlook.
Outlook will send the items the next time you make a connection to yourmail server by either working online or making a remote mail connection. Tomake a remote mail connection while offline, on the Tools menu, click"Check for New Mail."

For additional information about working with Exchange offline folders,please see the following articles in the Microsoft Knowledge Base:
182158OL98: What Are Offline Folders and How Do You Use Them?

180801OL98: How To Disable Offline Folders

Article ID: 181692 - Last Review: 10/26/2013 15:48:00 - Revision: 2.0

Microsoft Outlook 98 Standard Edition

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