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Unable to Start the Server Service

This article was previously published under Q181835
IMPORTANT: This article contains information about editing the registry.Before you edit the registry, make sure you understand how to restore itif a problem occurs. For information about how to do this, view the"Restoring the Registry" Help topic in Regedit.exe or the "Restoring aRegistry Key" Help topic in Regedt32.exe.
SYMPTOMS
When you attempt to start the Server service, you may experience one ofthe following symptoms:

  • When you attempt to start the Server service from the Services tool in Control Panel, you may receive the following error message:

    Could not start the Server service on \\<Computer Name>. Error 1058: The specified service is disabled and cannot be started.
  • When you attempt to start the Server service from a command prompt, you may receive the following error message:

    System error 1058 has occurred.
    The specified service is disabled and cannot be started.
  • When you attempt to enable the Server service for the current hardware profile, the current hardware profile may be missing from the list of profiles or the Enable button may be unavailable.
CAUSE
This behavior can occur if you are running Windows NT on a Dell computerand Windows NT was preinstalled on your computer.

NOTE: This behavior does not occur if you have Windows NT preinstalled on a Dell computer shipped from the factory that was manufactured after 4/6/99.
RESOLUTION
To resolve this issue, use the appropriate method:

Method 1

Contact Dell Computer Corp. to inquire about the availability of an updateto address this issue. For more information about hardware and software vendor contact information, visit the following Microsoft Web site:
-

Method 2

WARNING: Using Registry Editor incorrectly can cause serious problems thatmay require you to reinstall your operating system. Microsoft cannotguarantee that problems resulting from the incorrect use of Registry Editorcan be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys AndValues" Help topic in Registry Editor (Regedit.exe) or the "Add and DeleteInformation in the Registry" and "Edit Registry Data" Help topics inRegedt32.exe. Note that you should back up the registry before you edit it.

Delete the following registry keys, and then restart Windows NT:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_BROWSER


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_LANMANSERVER


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MESSENGER


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SRV


NOTE: To remove the keys noted in the article, you must increase security on "Everyone" to full control and then propagate throughout the subfolders using Regedt32.exe.
STATUS
Microsoft is researching this problem and will post new information here inthe Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
This issue occurs only on computers with the integrated Yamaha Sound Systeminstalled and is known to occur with the following computers:

  • Dell Dimension XPS H266
  • Dell Dimension XPS D300
  • Dell Dimension XPS R400
  • Dell Optiplex GX1P/T+ (P3/500)
  • Dell Optiplex GX1/m+ (PII/450)
Properties

Article ID: 181835 - Last Review: 10/31/2006 19:06:04 - Revision: 1.2

Microsoft Windows NT Workstation 4.0 Developer Edition, Microsoft Windows NT Server 4.0 Standard Edition

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