This article was previously published under Q181928
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When you save policy files directly to a NetWare version 4.11 server anduse Client Services for NetWare, you may receive the following error:
Unable to open s:\public\andyl.pol: error 1317 occurred
This error will occur even if the Windows NT computer is not going throughGateway Services for NetWare (GSNW), but using Client Services for NetWare(CSNW) to connect directly to the Novell server.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
After you apply the fix, shut down your system properly and restart.
NOTE: Service Pack 3 must be applied to the computer running Windows NT 4.0prior to applying this fix.
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Microsoft Windows NT Server 4.0, Terminal Server Edition, Microsoft Windows NT Workstation 4.0 Developer Edition, Microsoft Windows NT Server 4.0 Standard Edition, Microsoft File and Print Services for NetWare 4.0