Memory Leak in Spoolss.exe Causes Performance Degradation

This article was previously published under Q183419
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
Over time, the Windows NT system responsiveness appears sluggish, andclients may report a gradual decrease in system performance.

By tracking the amount of Private Bytes for Spoolss.exe, it can be observedthat, over time, it increases without decreasing. This is viewable usingWindows NT Performance Monitor by choosing the following counter tomonitor:

   Object: Process   Instance: Spoolss.exe   Counter: Private Bytes				
CAUSE
The spooler leaks memory from the heap until all system memory isexhausted.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
private bytes slow print
Properties

Article ID: 183419 - Last Review: 10/07/2013 21:17:31 - Revision: 2.2

  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix KB183419
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