This article was previously published under Q183419
This article has been archived. It is offered "as is" and will no longer be updated.
Over time, the Windows NT system responsiveness appears sluggish, andclients may report a gradual decrease in system performance.
By tracking the amount of Private Bytes for Spoolss.exe, it can be observedthat, over time, it increases without decreasing. This is viewable usingWindows NT Performance Monitor by choosing the following counter tomonitor:
Object: Process Instance: Spoolss.exe Counter: Private Bytes
The spooler leaks memory from the heap until all system memory isexhausted.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.