Unable to Insert OLE Objects into Application Documents

This article was previously published under Q183657
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When inserting an OLE object into an application document, you may receiveone of the following error messages:

Cannot create object
-or-

Cannot create OLE object
-or-

Operation caused OLE error 36
-or-

Failed to create OLE object
-or-

OLE object problem


This symptom has occurred in OLE applications such as Serif PagePlus 3.0,Adobe PageMaker 5.0, and Harvard Graphics 3.
CAUSE
The application is sending a WM_DDE_INITIATE message that is neveracknowledged by the OLE application server.

-or-

Under certain conditions broadcast messages can become blocked. This willonly occur when OLE threads are open but those threads are not processingmessages.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
MORE INFORMATION
The third-party products discussed here are manufactured by vendorsindependent of Microsoft; we make no warranty, implied or otherwise,regarding these products' performance or reliability.
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Properties

Article ID: 183657 - Last Review: 10/07/2013 22:44:17 - Revision: 2.1

Microsoft Windows NT Server 4.0, Terminal Server Edition, Microsoft Windows NT Server 4.0 Standard Edition, Microsoft Windows NT Workstation 4.0 Developer Edition, Microsoft Windows NT Server 4.0 Enterprise Edition

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