Article ID: 183657 - View products that this article applies to.
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When inserting an OLE object into an application document, you may receive one of the following error messages:
Cannot create object
Cannot create OLE object
Operation caused OLE error 36
Failed to create OLE object
OLE object problem
This symptom has occurred in OLE applications such as Serif PagePlus 3.0, Adobe PageMaker 5.0, and Harvard Graphics 3.
The application is sending a WM_DDE_INITIATE message that is never acknowledged by the OLE application server.
Under certain conditions broadcast messages can become blocked. This will only occur when OLE threads are open but those threads are not processing messages.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Article ID: 183657 - Last Review: October 7, 2013 - Revision: 2.1