Article ID: 183919 - View products that this article applies to.
This article was previously published under Q183919
This article has been archived. It is offered "as is" and will no longer be updated.
When you open a PowerPoint for Windows presentation that contains movie objects in PowerPoint 98 Macintosh Edition, and double-click the movie object in Slide view, you may receive either of the following error message:
This multimedia object is unavailable for playback because it is linked to a file on a different platform.
The server application, source file, or item cannot be found. You should reinstall the server application.
This behavior occurs because the movie file has not been converted to QuickTime for Macintosh format. PowerPoint 98 Macintosh Edition cannot use the PowerPoint for Windows movie data. PowerPoint for Windows stores a bitmap poster frame image of the first frame of the movie. And, it attaches a tag that contains the full path and file name of the movie file. Because this tag is in MS-DOS or Universal Naming Convention format, PowerPoint 98 Macintosh Edition is unable to read it.
To work around this behavior, follow these steps:
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
For additional information, please see the following article in the Microsoft Knowledge Base:
TITLE : PPT97: Cannot Play Movies from PowerPoint 98 Files
Article ID: 183919 - Last Review: January 10, 2015 - Revision: 1.0