Article ID: 185307 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other (CW) option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.
When you send e-mail in Microsoft Outlook 98 with the Internet Mail service, the sent message may not leave your Outbox although you are able to connect and download e-mail.
You have multiple Internet Service accounts in the same profile and you have chosen to send mail on an account that is not the default outgoing service.
While Outlook supports multiple Internet services for e-mail, you can specify only one as the default delivery account.
Send e-mail using the default e-mail delivery account.
Change the account you wish to use as your default e-mail delivery account.
To use the default delivery account to send e-mail, follow these steps:
For more information on this subject, please see the following article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/182572/EN-US/ )OL98: How to Troubleshoot Mail Stuck in the Outbox