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Printers Folder Displays Printer Error When Printer Is Busy

This article was previously published under Q185355
SYMPTOMS
When you use LPR to send a print job to the printer, the message "PrinterError" will incorrectly be displayed if the printer is busy. Even though theprinters folder displays an error, LPRMON will continue to retry the printjob until it is cancelled by the user.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
MORE INFORMATION
In most cases when "printer error" is displayed it is because the buffer onthe printer network card or print server is full or there is another LPRconnection to the printer from a different computer. "Printer Busy orError" will now be displayed, which is a more accurate description. Thismessage will also be displayed if the printer is out of paper or has ahardware failure.
2004 rfc1179
Properties

Article ID: 185355 - Last Review: 11/01/2006 07:35:31 - Revision: 2.2

  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • kbhotfixserver kbqfe kbbug kbfix kbqfe KB185355
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