This article was previously published under Q185594
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to install a program that uses InstallShield, the setupprogram may quit, and you may receive any of the following Dr. Watson errormessages:
Access Violation in _INS0432._MP
Access Violation in _INS0576._MP
To resolve this issue, use the following steps:
Click Start, point to Find, and click Files or Folders.
In the Named box, type "uninst.exe" (without quotation marks), type the %SystemRoot% drive and folder (usually C:\Winnt) in the Look In box, and then click Find Now.
NOTE: This file should be found in the %SystemRoot% folder.
Right-click the Uninst.exe file, and then click Rename.
Type "uninst.old" (without quotation marks), and then press ENTER.
In the Look In box, click the drive that contains the Service Pack 3 CD-ROM, and then click Find Now.
NOTE: If you do not have the Service Pack 3 CD-ROM, search for Uninst.exe on the third-party software media.
Right-click the Uninst.exe file, and then click Copy.
Click Start, point to Programs, and then click Windows NT Explorer.
Navigate to the %SystemRoot% folder (usually C:\Winnt), right-click this folder, and then click Paste.
Quit the Find tool, and then run Setup again.
If the problem still occurs, follow steps 1-9, using "Isuninst.exe" instead of "Uninst.exe."
The _ins0432._mp.exe file is a part of the InstallShield Setup wizardthat is included with some third-party programs. This file should only beinvoked during the installation of a program and usually appears in the\Temp folder.
The third-party products discussed here are manufactured by vendorsindependent of Microsoft; we make no warranty, implied or otherwise,regarding these products' performance or reliability.