You are currently offline, waiting for your internet to reconnect

STOP 0x0000000A When Restoring Tape

This article was previously published under Q186081
This article has been archived. It is offered "as is" and will no longer be updated.
When you use Microsoft Exchange Backup or NTBackup to restore aDLT2000/4000/7000 tape to a local or remote disk at network speed of 100megabits per second or higher, the Windows NT computer may receive thefollowing error:

STOP: 0x0000000A (7fff0000 00000002 00000000 80176524)

The problem is seen only on multiprocessor systems, but it may occur onsingle processor systems also.
During a high throughput DLTxxxx restore operation (that is, backup-dedicated servers), the computer may receive a stop error. This error iscaused by a divide overflow in the Tcpip.sys function, TDIQueryInformation.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
crash hang bugcheck 0x0a 4MB/sec

Article ID: 186081 - Last Review: 10/08/2013 02:49:47 - Revision: 2.2

Microsoft Windows NT Server 4.0, Terminal Server Edition, Microsoft Windows NT Server 4.0 Standard Edition

  • kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix kbqfe KB186081