This article was previously published under Q186670
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If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
You may experience any of the following symptoms:
You receive fatal exception error messages while Windows 95/98 Setup is copying files to your computer.
You receive the following error message when you run Updat_cd.com from a Winstart.bat file:
Explorer.exe caused an invalid page fault in module kernel32.dll
One or more drives use MS-DOS Compatibility mode.
You are unable to run ScanDisk for Windows.
Your CD-ROM drive cannot be found after Windows 95/98 Setup is completed.
Some programs, such as Corel Graphics, Microsoft Word, and other Microsoft Office programs do not run properly, and you experience unexpected behavior when running these programs.
These issues can occur if you are running a program that installs theUpdat_cd.com file. The Updat_cd.com file is incompatible with Windows 95and Windows 98.
To resolve these issues, prevent the Updat_cd.com file from loading whenyou start Windows. To do so, follow these steps:
Restart your computer to a command prompt. For Windows 95, press F8 when you see the "Starting Windows 95" message, and then choose Command Prompt Only from the Startup menu.
For Windows 98, restart your computer, press and hold down the CTRL key after your computer completes the Power On Self Test (POST), and then choose Command Prompt Only from the Startup menu. For more information about Windows 98 startup, see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: 178548 TITLE : No "Starting Windows 98" Message at Startup
At the command prompt, type the following commands, pressing ENTER after each command:
cd windows edit winstart.bat
Disable the following line in the Winstart.bat file by typing "rem" (without quotation marks), and then pressing SPACEBAR at the beginning of the line:
Press ALT+F, press S (to save), press ALT+F, and then press X (to exit).
Restart your computer normally.
The Updat_cd.com file incorrectly hooks interrupt 21 in Windows 95/98. Thiscan prevent Windows 95/98 operations that require direct disk access fromfunctioning properly.
The Updat_cd.com file is installed by earlier Corel programs and by thefollowing programs distributed by MicroStar:
200 Great Games for Windows
300 Great Games for Windows
Casino Games Gold Edition
Unearthed Arsenal (a Diablo add-on package)
The third-party products discussed in this article are manufactured byvendors independent of Microsoft; we make no warranty, implied orotherwise, regarding these products' performance or reliability.