Intermittent Stop 0xA in Srv.sys on Shutdown

This article was previously published under Q186805
This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
During a system shutdown, Windows NT may display a blue screen with the following STOP error message:

STOP: 0x0000000A
IRQL_NOT_LESS_OR_EQUAL
Srv.sys

The parameters are unknown.
Cause
One cause of this problem is that Srvsvc.dll may unload the Srv.sys driverbefore it can finish all of the worker threads completely.
Resolution
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

Status
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
virus scanning scanner 0xa
Properties

Article ID: 186805 - Last Review: 10/26/2013 01:56:00 - Revision: 3.0

  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix KB186805
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