Article ID: 186963 - View products that this article applies to.
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You are using the Executive form with a Mannesmann Tally printer driver and the form is printing 16.5 inches in length instead of the expected 10.5 inches in length.
When you select Executive paper size, the definition string for this size has the form length of 99 decimal lines, which is equivalent to 16.5 inches. The form length should be 63 lines or 10.5 inches.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Article ID: 186963 - Last Review: October 8, 2013 - Revision: 2.1