This article was previously published under Q187392
This article has been archived. It is offered "as is" and will no longer be updated.
Occasionally, Stop 0x0000000A occurs in Win32k.sys during DDE cleanup as awindow is closing.
During window termination, the current thread posted the DDE conversationpartner that it was terminating. The partner thread immediately gainscontrol and performs cleanup. The original thread regains control andattempts to use a pointer to the partner[ASCII 146]s structures to update indicators.This pointer is null because the partner already performed cleanup.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.