Article ID: 188107 - View products that this article applies to.
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If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
(https://support.microsoft.com/kb/315854/EN-US/ )Windows 98 and Windows Me Error Message Resource Center
When you attempt to upgrade Microsoft Windows 3.1 to Windows 95/98, you may receive the following error message:
An error has occurred in your application. If you choose ignore you should save your work in a new file. If you choose close, your application will terminate."
When you click Close, you may receive the following error message:
SUWIN caused a general protection fault in module setupx.dll @ 0012:1346
This behavior can occur if you disable virtual memory in Windows 3.1 before you run Windows 95/98 Setup.
To resolve this issue, enable virtual memory in Windows 3.1 before running Windows 95/98 Setup, or quit Windows to MS-DOS, and then run Setup from MS-DOS. To enable virtual memory in Windows 3.1 before running Windows 95/98 Setup, follow these steps: