Problems with Crystal Audio Sound Card in Windows 98/Me

This article has been archived. It is offered "as is" and will no longer be updated.
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
Symptoms
When you try to shut down your Windows 98-based or Windows Millennium-based computer, your computer may stop responding (hang), and you may receive a general-protection (GP) fault error message in module Cwbmidi.vxd. This behavior may also occur if you try to disable your Crystal Audio sound card in Device Manager.
Cause
This issue can occur if you are using a Crystal Audio sound card. Thissound card may be incorrectly detected during Windows Setup, so thesound card may not have the correct drivers installed.
Resolution
To resolve this issue, obtain and install the most current version ofthe appropriate sound card drivers. For information about how to do so,see the documentation included with your sound card or computer.
More information
If this article does not describe your shutdown-related issue, please see the following Microsoft Web site to view more articles about shutting down Windows 98:
HWSNDNO 98 w98shutdown
Properties

Article ID: 188122 - Last Review: 06/22/2014 19:03:00 - Revision: 6.0

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