When you try to shut down your Windows 98-based or Windows Millennium-based computer, your computer may stop responding (hang), and you may receive a general-protection (GP) fault error message in module Cwbmidi.vxd. This behavior may also occur if you try to disable your Crystal Audio sound card in Device Manager.
This issue can occur if you are using a Crystal Audio sound card. Thissound card may be incorrectly detected during Windows Setup, so thesound card may not have the correct drivers installed.
To resolve this issue, obtain and install the most current version ofthe appropriate sound card drivers. For information about how to do so,see the documentation included with your sound card or computer.
If this article does not describe your shutdown-related issue, please see the following Microsoft Web site to view more articles about shutting down Windows 98: