Disable or enable Dr. Watson for Windows

This article describes how to disable and re-enable the Dr. Watson program for Windows.

Applies to:   Windows 10 - all editions, Windows Server 2012 R2
Original KB number:   188296

Important

This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see How to back up and restore the registry in Windows.

Note

Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

Disable Dr. Watson

  1. Click Start, click Run, type regedit.exe in the Open box, and then click OK.

  2. Locate and then click the registry key: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\AeDebug.

    Note

    Steps three and four are optional. However, they are necessary if you want to restore the default use of Dr. Watson.

  3. Click the AeDebug key, and then click Export Registry File on the Registry menu.

  4. Type a name and location for the saved registry file, and then click Save.

  5. Delete the AeDebug key.

Registry entries for debugger programs are located in the AeDebug key in Windows. The Dr. Watson program is installed by default in Windows, and is configured to run when an application error occurs (with a data value of 1 for the Auto value). The default values are as follows:

  • Value Name = Auto

    • Type = String (REG_SZ)
    • Data Value = 1 or 0. (Default is 1)
  • Value Name = Debugger

    • Type = String (REG_SZ)
    • Data Value = drwtsn32 -p %ld -e %ld -g

Note

This data value (drwtsn32 -p %ld -e %ld -g) is specific to Dr. Watson. Alternative debuggers will have their own values and parameters.

Enable Dr. Watson

  1. At a command prompt, type the drwtsn32 -i command, and then press ENTER.

  2. Double-click the .reg file that you created in steps three and four that were discussed earlier.

Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.