Article ID: 188540 - View products that this article applies to.
This article was previously published under Q188540
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If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
(https://support.microsoft.com/kb/315854/EN-US/ )Windows 98 and Windows Me Error Message Resource Center
When you try to view the contents of a folder or its subfolders by using Thumbnail view, you may receive one of the following error messages:
EXPLORER caused an invalid page fault in module THUMBVW.DLL at 015f:799eaee4
EXPLORER caused an invalid page fault in module KERNEL32.DLL at 015f:bff9d709
This problem may occur if the Thumbs.db file, which contains the thumbnails for a particular folder, is corrupted in the folder or subfolders whose contents you are trying to view.
To resolve this problem, follow these steps:
Article ID: 188540 - Last Review: January 11, 2015 - Revision: 3.2