WD2000: Page Borders May Be Displayed or Printed Incorrectly

This article has been archived. It is offered "as is" and will no longer be updated.
For a Microsoft Word 2002 version of this article, see 291335.
Symptoms
When you print or view a document in print preview, page borders in yourdocument may not print, may not be shown, or you may receive the followingerror message:
One or more margins are set outside the printable area of the page. Choose the Fix button to increase the appropriate margins.
Cause
The default page border is only 24 points (about 5/16 inch) from the edgeof the page, regardless of the actual nonprintable region for your printer.Even though your document margins may fit in the printable region of thepage, the page border may still be in the nonprintable region defined byyour printer driver.

This problem affects HP DeskJet printers more than others. The bottomnonprintable region of the HP DeskJet printers is 0.67 inches or larger. Thespecific setting depends on the DeskJet series printer driver.
Workaround
To work around this problem, use one of the following methods to change thepage border margins.

Method 1: Change the Default "Measure From Edge of Paper" Setting

To change the Default "Measure From Edge of Paper" setting, follow these steps:
  1. On the Format menu, click Borders and Shading.
  2. Click the Page Border tab, and then click Options.
  3. In the Borders and Shading Options dialog box, change the Bottom setting to the new value.
NOTE: The page border margins are adjustable between 0 and 31 points only. This is a distance of about 0.5-inches.

Method 2: Change the Measure from Option to Text

To move the bottom border farther up on the page, follow these steps:
  1. On the File menu, click Page Setup.
  2. Click the Margins tab.
  3. Increase the bottom margin to at least 0.67-inches and click OK.

    NOTE: Changing the margin settings may affect the formatting of the document.
  4. On the Format menu, click Borders And Shading.
  5. Click the Page Border tab, and then click Options.
  6. In the Measure From list, click Text, and then click OK twice.

Method 3: Change the Paper Size

To change the paper size from letter to a custom size, follow these steps:
  1. On the File menu, click Page Setup.
  2. Click the Paper Size tab.
  3. In the Height box, change the setting to 10 inches. This will also change the Paper Size setting to Custom Size.
NOTE: Changing the paper size settings may affect the formatting ofthe document.

Method 4: Change "Measure From" to Text

To change the "Measure From" setting, follow these steps:
  1. Click Borders And Shading on the Format menu.
  2. Select the Page Borders tab, and then click Options.
  3. Under "Measure From," click Text.
  4. If necessary, change the margins to at least 10 pts.
  5. Click OK twice.
Status
Microsoft has confirmed this to be a problem in the Microsoft productslisted at the beginning of this article.
More information
Most printers cannot print all the way to the edge of the paper due tophysical limitations in the way the printer handles paper.

If you set your document margins closer to the edge of the paper thanyour printer is capable of printing, Microsoft Word and Microsoft WordViewer return a warning message for each copy that you send to the printer.

Most laser printers, such as the Hewlett-Packard (HP) LaserJet, cannotprint closer than 0.25 inch to any edge of the paper. Some laser printers,such as the HP LaserJet Series II, require 0.5 inch margins. DeskJetprinters generally cannot print closer to the bottom edge than 0.67 inch.Most PostScript and dot-matrix printers have their own internal printerdriver setting for margins.

For more information about nonprintable regions, please see the followingarticles in the Microsoft Knowledge Base:
191031 WD2000: "Margins Set Outside Printable Area of Page" in Word

To Change or Add a Page Border

  1. On the Format menu, click Borders And Shading.
  2. Click the Page Border tab, and then select the options that you want for your page border.
  3. To change the margins of the page border, click Options.

    The Options button is located in the lower-right corner of the Borders And Shading dialog box (above the Cancel button). Change the Margin, Measure From, and Options as desired.
  4. Click OK twice to return to your document.
NOTE: The third-party products discussed here are manufactured by vendorsindependent of Microsoft; we make no warranty, implied or otherwise,regarding these products' performance or reliability.
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Article ID: 189889 - Last Review: 01/12/2015 16:01:14 - Revision: 2.0

Microsoft Word 2000

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