Article ID: 189889 - View products that this article applies to.
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For a Microsoft Word 2002 version of this article, see 291335
When you print or view a document in print preview, page borders in your document may not print, may not be shown, or you may receive the following error message:
One or more margins are set outside the printable area of the page. Choose the Fix button to increase the appropriate margins.
The default page border is only 24 points (about 5/16 inch) from the edge of the page, regardless of the actual nonprintable region for your printer. Even though your document margins may fit in the printable region of the page, the page border may still be in the nonprintable region defined by your printer driver.
This problem affects HP DeskJet printers more than others. The bottom nonprintable region of the HP DeskJet printers is 0.67 inches or larger. The specific setting depends on the DeskJet series printer driver.
To work around this problem, use one of the following methods to change the page border margins.
Method 1: Change the Default "Measure From Edge of Paper" SettingTo change the Default "Measure From Edge of Paper" setting, follow these steps:
Method 2: Change the Measure from Option to TextTo move the bottom border farther up on the page, follow these steps:
Method 3: Change the Paper SizeTo change the paper size from letter to a custom size, follow these steps:
Method 4: Change "Measure From" to TextTo change the "Measure From" setting, follow these steps:
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
Most printers cannot print all the way to the edge of the paper due to physical limitations in the way the printer handles paper.
If you set your document margins closer to the edge of the paper than your printer is capable of printing, Microsoft Word and Microsoft Word Viewer return a warning message for each copy that you send to the printer.
Most laser printers, such as the Hewlett-Packard (HP) LaserJet, cannot print closer than 0.25 inch to any edge of the paper. Some laser printers, such as the HP LaserJet Series II, require 0.5 inch margins. DeskJet printers generally cannot print closer to the bottom edge than 0.67 inch. Most PostScript and dot-matrix printers have their own internal printer driver setting for margins.
For more information about nonprintable regions, please see the following articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/191031/EN-US/ )WD2000: "Margins Set Outside Printable Area of Page" in Word
To Change or Add a Page Border