This article was previously published under Q189952
This article has been archived. It is offered "as is" and will no longer be updated.
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
When you double-click or right-click the My Documents shortcut on thedesktop, you may receive the following error message:
Explorer This program has performed an illegal operation and will be shut down.
If you then click Details, you may see either of the followinginformational messages:
Explorer caused a stack fault in module KERNEL32.DLL at <address>
Explorer caused a stack fault in module SHDOCVW.DLL at <address>
This problem can occur if the value of the Personal value in the followingregistry key does not have the path to the My Documents folder or isblank:
WARNING: Using Registry Editor incorrectly can cause serious problems thatmay require you to reinstall your operating system. Microsoft cannotguarantee that problems resulting from the incorrect use of RegistryEditor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing KeysAnd Values" Help topic in Registry Editor (Regedit.exe) or the "Add andDelete Information in the Registry" and "Edit Registry Data" Help topicsin Regedt32.exe. Note that you should back up the registry before you edit it.
To resolve this problem, restart your computer, and then use RegistryEditor to view the following registry key: