This article was previously published under Q190141
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We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 7.0 running on Microsoft Windows Server 2008. IIS 7.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:
When you shut down the Microsoft Internet Information Server (IIS)Administrator service, you may receive an error stating that the servicecould not be stopped, or that it did not respond in time. If you try tostop it again, you will either receive a Dr. Watson in Inetinfo.exe oranother error from the Service Control Manager stating that the servicecannot be controlled in its current state.
The IIS Administrator service fails to stop because it is in an endlessloop waiting on open connections to drain.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed this to be a problem in Internet InformationServer version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.