You are currently offline, waiting for your internet to reconnect

XADM: Operation Terminated With Error -1911 Using ESEUTIL /d

This article was previously published under Q190996
This article has been archived. It is offered "as is" and will no longer be updated.
It may be necessary to defragment an Exchange Server 5.5 database on aWindows NT Server that does not have Exchange Server installed.

When you attempt to defragment an Exchange Server database using ESEUTIL /dyou may receive the following error:
Operation terminated with error -1911 (JET_errEntryPointNotFound, An
entry point in a DLL we require could not be found) after 0.0 seconds.
This occurs because you must have at least Windows NT 4.0 Service Pack 2installed on the non-Exchange Server computer to be able to use ESEUTIL /d.
It is recommended that Windows NT 4.0 Service Pack 3 or later be installedon the non-Exchange Server computer when using ESEUTIL with thedefragmentation option.

Service Packs for Windows NT can be found on the Microsoft FTP server at:

Article ID: 190996 - Last Review: 10/26/2013 01:59:00 - Revision: 5.0

Microsoft Exchange Server 5.5 Standard Edition

  • kbnosurvey kbarchive kbprb KB190996