Article ID: 191191 - View products that this article applies to.
This article was previously published under Q191191
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IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.
If you print a workbook containing extended characters, such as Greek or Russian (Cyrillic) symbols, the characters may be printed as square boxes even though they are displayed correctly on the screen.
This problem occurs because some printer drivers do not provide support for Unicode characters and are unable to print them correctly.
To work around this problem, use any of the following methods.
Edit the Windows RegistryWARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).
You can add a setting to the Microsoft Excel section of the Windows registry that causes Excel to use the American National Standards Institute (ANSI) character set instead of Unicode. This will enable Excel to print the characters so that they are legible.
To change the Windows registry, follow these steps:
Change the Properties for the PrinterSome printers offer a font setting called Print TrueType as Graphics. If your printer provides this setting, try enabling this setting. For some printers, this may solve this problem. To enable the Print True Type as Graphics setting, follow these steps:
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
The problem affects the following printers and printer drivers:
(https://support.microsoft.com/kb/130052/EN-US/ )Ideas to Remember as You Convert from ASCII or ANSI to Unicode
159418The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
(https://support.microsoft.com/kb/159418/EN-US/ )WD97: Some Printers Will Not Print Unicode Characters