This article was previously published under Q191285
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When you use File Services for the Macintosh, Macintosh users may reportthat files and/or directories that were previously visible are no longervisible from Macintosh clients. When viewed on the server itself or by PCclients, the files are viewable.
This issue was caused by the index not being updated with all of the changenotifications that were occurring as a result of the Macintosh clientsmaking changes to files. There was also a problem where, if the server wasrestarted because of a Window NT blue screen, loss of power, or a hardpower-down without properly shutting down the server through the WindowsUI, the index would not be rebuilt correctly when the server was restarted.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
This hotfix supercedes all hotfixes referenced in
ARTICLE-ID: 185722 TITLE : SFM Rebuilds Indexes upon Restarting of Windows NT
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.