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Video Area Is Green or Displays Random Pink and Green Flashes

This article was previously published under Q191332
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you play a video file the video area of Microsoft Windows MediaPlayer may be green or it may display random pink and green flashes.
CAUSE
This behavior can occur if there are problems with your video driver.
RESOLUTION
To resolve this issue, contact the vendor of your video adapter to inquireif a driver update is available for your video adapter.

To work around this issue, use the following steps:

  1. In Windows Media Player, click Properties on the File menu.
  2. Click the Advanced tab.
  3. Click Video Renderer, and then click Properties.
  4. Click the DirectDraw tab, and then click the YUV Flipping check box to clear it.
  5. Click OK, click OK, and then click Close.
  6. Quit, and then restart Windows Media Player. Test to determine if the issue is resolved by playing a video file. If the issue is not resolved, continue to step 7.
  7. In Windows Media Player, click Properties on the File menu.
  8. Click the Advanced tab.
  9. Click Video Renderer, and then click Properties.
  10. Click the DirectDraw tab, and then click each check box that is selected to clear it.
  11. Click OK, click OK, and then click Close.
  12. Quit, and then restart Windows Media Player.
Properties

Article ID: 191332 - Last Review: 12/05/2015 09:07:51 - Revision: 1.0

  • Microsoft Windows Media Player 5.2
  • kbnosurvey kbarchive kbprb KB191332
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