Memory Leak Due to Repeated Logon/Logoff May Lead to Profile Corruption

This article was previously published under Q191830
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
Repeated logging on and logging off of a system without shutting down canlead to memory loss. Performance Monitor displays Handle Count and PrivateBytes steadily increasing for the Winlogon.exe process. This may causeproblems starting applications and can also cause profile corruption (localand roaming).
CAUSE
Memory allocated when logging on is not released when logging off.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
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Properties

Article ID: 191830 - Last Review: 10/10/2013 20:48:10 - Revision: 3.2

  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT 4.0 Service Pack 3
  • Microsoft Windows NT Server 4.0 Enterprise Edition
  • kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix kbqfe KB191830
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