Cannot Open Network Tool in Control Panel

This article was previously published under Q192323
This article has been archived. It is offered "as is" and will no longer be updated.
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
Symptoms
When you try to open the Network tool in Control Panel, nothing mayhappen, or you may receive any of the following error messages:
Rundll caused an invalid page fault in netdi.dll
-or-
Rundll32 caused a general protection fault in krnl386.exe
This behavior may also occur when you right-click Network Neighborhood and then click Properties.
Cause
This behavior can occur if the Netdi.dll file or the Netos.dll file ismissing or damaged.
Resolution
To resolve this issue, extract a new copy of the Netdi.dll file and theNetos.dll file from your original Windows disks or CD-ROM. For informationabout how to extract a file, see the follow article in the MicrosoftKnowledge Base:
ARTICLE-ID: 129605
TITLE : How to Extract Original Compressed Windows Files
netcpl cpl icon netdi netos dll krnl386
Properties

Article ID: 192323 - Last Review: 10/26/2013 00:10:00 - Revision: 2.0

  • Microsoft Windows 95
  • kbnosurvey kbarchive kbenv kberrmsg kbgpf kbinvalidpagefault kbnetwork kbprb KB192323
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