Article ID: 192774 - View products that this article applies to.
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Windows NT 4.0 generates the following blue screen STOP error in Tcpip.sys when it processes an ICMP Subnet Mask Address Request packet:
NOTE: The fourth parameter will be different on most computers but will fall within the memory range of Tcpip.sys.
STOP 0x0000000A (0xA0033000, 0x00000002, 0x00000000, 0xf381329B)
This blue screen STOP error occurs when there are multiple IP addresses bound to a network interface card from the same logical subnet and the same subnet mask, while processing an ICMP Subnet Mask Address Request packet.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.