Article ID: 192969 - View products that this article applies to.
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If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
(https://support.microsoft.com/kb/315854/EN-US/ )Windows 98 and Windows Me Error Message Resource Center
When you are running Windows 95 or Windows 98, you may receive any of the following error messages:
DTOLE caused an invalid page fault in module KERNEL32.DLL
PROCDB caused a General Protection Fault in module Kernel32.dll
This behavior can occur if you have installed the Hewlett-Packard PictureLink software that is included with the Hewlett-Packard OfficeJet drivers.
To resolve this issue, contact Hewlett-Packard for an update for this software.
To work around this issue, move the Hppicture.lnk file from the Startup folder. This eliminates the error message at startup, but you should still obtain the updated drivers.
Article ID: 192969 - Last Review: October 10, 2013 - Revision: 1.4