Article ID: 193596 - View products that this article applies to.
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Your server running both Windows NT version 4.0 and the Remote Access Service (RAS) may receive the following event in Event Viewer:
Event ID: 20051 Source: RAS Type: Error Description: Using the default value for Registry parameter RestartTimer because the value given is not in the legal range for the parameter.
This happens when the following registry settings have been set to higher that 0xFF:
The following registry parameters can be found under:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Rasman\PPP RestartTimer MaxConfigure MaxFailure MaxReject MaxTerminate
The resource kit documentation states that values under the registry key mentioned above can be set as high as 0xFFFFFFFF. The product documentation states this value as unlimited. The maximum is actually 0xFF.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Article ID: 193596 - Last Review: October 10, 2013 - Revision: 1.2