CSNW Error 85, Local Device Already in Use, When Desktop Icons Are Located on NetWare Server

This article was previously published under Q193806
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
In the following configuration, after you log on and log off severalconsecutive times, the network client receives an access denied errormessage to one or more network drives located on the NetWare server. Also,the NET USE command fails with the following error message:

Error 85, Local device already in use
This error message is followed by an access denied error message.

The problem can be cleared on the Windows NT Workstation client byrestarting Client Services for NetWare (CSNW).

Configuration

  • Windows NT primary domain controller (PDC) running Windows NT Server 4.0 with Gateway Services for NetWare (GSNW)
  • Novell NetWare 3.12 server
  • Client running Windows NT Workstation 4.0 with Client Services for NetWare CSNW and:

    • Logon script located on the PDC
    • Desktop icons stored on the NetWare server (M: drive below)
The Windows NT logon script maps several network drives on the NetWareserver. For example:
   net use M: /delete > NUL      followed by,   net use M: \\NWserver\share > NUL				

NOTE: The same behavior is obtained using a NET USE command with the/persistent:no switch.
CAUSE
The problem affects one or more drives and the drive where the desktopicons are located is always affected. The problem is intermittent and iseasier to reproduce when using higher speed processors (200 MHz and more).
RESOLUTION
The solution consists of removing a race condition that potentially exists,especially when using high speed processors, between process cleanup andWINLOGON deleting network connections.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
4.00 error85
Properties

Article ID: 193806 - Last Review: 10/10/2013 22:26:20 - Revision: 2.2

  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
  • kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix KB193806
Feedback