Dns.exe Dr.Watson When Changing the TTL of a Cached Record
This article was previously published under Q194168
This article has been archived. It is offered "as is" and will no longer be updated.
Your computer running both Windows NT Server and the Domain Name Service(DNS) may receive the following Dr. Watson access violation when youattempt to use DNS Administrator to change the time-to-live (TTL) of cachedrecords in a delegating subzone:
Access Violation (0xC0000005), Address: 0x0100bb78 or 0x0100c6c1 on
You may also receive this error:
Unable to register record <cached record>. Please correct the record
data and try again.
Following these errors, the DNS server will stop and it will be necessaryto restart the service to resume DNS service.
The delegating DNS server is not authoritative for the cached record. Thedelegating DNS server should not be able to change the properties of acached record.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
For additional information, please see the following article in theMicrosoft Knowledge Base:
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NTS DNS Delegation Delegating Delegated Dr.Watson Access Violation Exception