Article ID: 195508 - View products that this article applies to.
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When you run the Devices utility in Control Panel, click I20 Bus Driver, and then click HW Profiles, the Devices utility stops responding (hangs).
This problem occurs because the Plug and Play Manager is requesting an insufficient amount of memory to contain a text string. This causes an exception in the Services.exe process.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.
Article ID: 195508 - Last Review: January 5, 2015 - Revision: 3.0