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Windows CE Services Version 2.2 Readme.txt File (1 of 2)

This article was previously published under Q195517
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This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
SUMMARY
This article contains a copy of the information in the Readme.txt fileincluded on the Windows CE version 2.2 CD-ROM (part 1 of 2).
MORE INFORMATION
MICROSOFT WINDOWS CE AND WINDOWS CE SERVICES READ ME FILE1998 Microsoft Corporation. All rights reserved.This document provides late-breaking or other information supplementingthe documentation for Microsoft Windows CE for the Handheld PC (H/PC) andPalm-size PC (P/PC) devices and the Microsoft Windows CE Services version2.2 desktop software.________________________________________________________________CONTENTS1.0   HANDHELD PC PROFESSIONAL VERSION 3.02.0    HANDHELD PC VERSION 2.03.0   PALM-SIZE PC4.0   MICROSOFT WINDOWS CE SERVICES VERSION 2.2________________________________________________________________1.0   HANDHELD PC PROFESSIONAL VERSION 3.0 CONTENTS1.1   GENERAL ISSUES1.2   MICROSOFT POCKET INTERNET EXPLORER1.3   MICROSOFT POCKET OUTLOOK1.4   MICROSOFT POCKET WORD1.5   MICROSOFT POCKET EXCEL1.6   MICROSOFT POCKET POWERPOINT1.7   MICROSOFT POCKET ACCESS1.8   INKWRITER1.9   COMPATIBILITY WITH VERSION 2.0 PROGRAMS________________________________________________________________1.1 GENERAL ISSUES - If your H/PC supports backlighting, you may have a Backlight tab inControl Panel Display. On some H/PCs, the Advanced button may be disabledif the device does not support advanced features. - If you are printing via a serial connection and you disconnect andreconnect your cable, strange characters may appear at the top of yourprintout. After disconnecting your cable, turn off your printer beforereconnecting to clear the printer buffer of any extraneous information. - File names that contain Russian characters cannot be opened on H/PCProfessional devices. Rename files so that names do not include Russiancharacters. - When installing third-party programs to your H/PC Professional device,it is recommended that you use Windows CE Services version 2.2 or later,not version 2.1. - If your username is eight characters or longer, you may get anerroneous error message when trying to print to a network printer. Themessage will state that a network error occurred when in fact the printjob prints successfully. - On mouse-based devices, the wait cursor may not always be displayedwhen performing certain actions, for example, when opening documents froma network drive that require conversion or when attempting to connect toa network drive by using the Run command on the Start menu. It willappear as though nothing is happening; however, the process will becompleted. - Some modems do not support dial strings with more than 40 characters.If you encounter this problem, configure the modem to use manual dialingby selecting your dial-up connection, selecting Properties on the Filemenu, selecting the Configure button, and then selecting Manual Dial.________________________________________________________________1.2 MICROSOFT POCKET INTERNET EXPLORER - Microsoft Pocket Internet Explorer does not support the followingtags:  <INPUT TYPE="FILE">, <TABLE ALIGN="">, and <IMG ALIGN="">.However, the <TD ALIGN=""> tag is supported. - DHTML, VBScript, and Java are not supported. JScript is supported. - Forms that use "action" as the name for a form element will not work.The property name "action" is reserved. - The "OnFocus" event is not supported in the JScript implementation.However, the "OnChange" event is supported.________________________________________________________________1.3 MICROSOFT POCKET OUTLOOKINBOX - Users using Exchange Server to receive e-mail via POP3 or IMAP4 canalso receive meeting requests on their devices. Your administrator mustenable this feature by turning on Rich Text Format on the server.However, doing this has some drawbacks: - Users will no longer be able to receive attachments that have beensent internally through other e-mail clients, such as Outlook Express. - Embedded objects and messages will be removed by the server. - Users will not be able to identify whether a message had attachmentsunless the entire message and attachments have been completelydownloaded; therefore, attachments may not be downloaded interactively. - Some servers, such as Sun Solstice and HP OpenMail, do not supportpartial downloading of message bodies. Therefore, if Download n lines isselected on the Properties tab when configuring the account, theseservers will not download messages. To work around this problem, changeyour device Inbox options for the server to Download full copy. - Inbox attempts to use the highest level of authentication possiblewhen communicating with a server. This includes trying several methods ofauthentication to determine which method the server will accept.  NplexIsocor POP3 servers, by default, only allow three authentication attemptsbefore canceling the connection. To use Inbox with this server, youradministrator must change the settings on the server to allow up to eightauthentication attempts.________________________________________________________________1.4 MICROSOFT POCKET WORD - If you lose your network connection while attempting to open a .docfile from a network drive, your device may appear to be hung when in factit is taking longer than expected to return an error message. In thesecases, your device will eventually display an error message about thefile being inaccessible.CONVERSION TO/FROM POCKET WORD - The Pocket Word conversion process uses other converters installed byMicrosoft Office. If you receive an error message during file conversionindicating that a particular converter cannot be found, reinstallMicrosoft Office on the desktop and turn on all filter options duringsetup.  Then reinstall Windows CE Services. - When you convert a Pocket Word file on your H/PC to an HTML file onyour desktop computer, the pictures in the Pocket Word file may be lost.This could be due to a problem in one of the converters supplied byMicrosoft Office. This problem is addressed in the Microsoft Office 97service release (SR-1), which you can download fromhttp://www.microsoft.com/office/. - When you convert a file from Pocket Word to Microsoft Word .doc or.rtf format on your desktop computer or on your device, lists thatcontain multiple styles of numbering (for example, where the first lineis a number, second is a bullet, and third is a letter) may be formattedwith a single style of numbering. - Clip art objects are not retained when converting from Microsoft Wordto Pocket Word on the desktop. To work around this problem, you canconvert your clip art objects to bitmaps by selecting the object, copyingit, and then paste it as a bitmap using the Paste Special command inMicrosoft Word. All objects will then be converted without a problem. - Pictures are generally not retained when you open a .doc file on yourdevice using the device side .doc to Pocket Word converter. Somepictures, such as bitmap images, can be displayed in Word 95 documentsbut not Word 97 documents. To ensure proper display of the pictures inyour document, convert your document on your desktop computer usingWindows CE Services. - Pocket Word may hang when attempting to open a Word 97 document thatwas originally a Word 95 document that contains footnotes formatted withnon-default separation and continuation options. To work around thisproblem, use Word 97 to save the document as .rtf, open the .rtfdocument, and then save the .rtf document as Word 97.________________________________________________________________1.5 MICROSOFT POCKET EXCEL - Pocket Excel implements minimal support for local defined names to becompatible with Microsoft Excel 95/97. If you must use local names, youshould avoid creating duplicate local and global names. - AutoFilter activation is not saved with your workbooks. - The Microsoft Excel feature that enables you to change the currencysymbol in the Format Cells dialog box is not supported in Pocket Excel.Pocket Excel is unable to save files that use this feature. - Adding a custom number format results in additional custom numberformats that appear as unrecognized characters (blank squares). Theadditional formats are usable UNICODE format strings for formats such asChinese dates. These special formats aren't displayed until the userexplicitly puts in a custom format. - When printing a worksheet with cells that are formatted with the"Automatic" color fill, the cells will print using the "WindowBackground" color specified in Control Panel Display. To work around thisproblem, change the fill of the cells to white instead of automatic.CONVERSION TO/FROM POCKET EXCEL - Pocket Excel 1.0 documents that contain 3D references cannot beconverted to Pocket Excel 2.0/3.0 format. To work around this problem,remove the 3D references from the file, convert the document to Excel2.0/3.0 format, and re-enter the 3D references. - Cells that contain the COUNTBLANK() function may display #VALUE! inExcel 97 after being edited in Pocket Excel and then converted to Excel97. To resolve this, do a Replace All that searches for "=" and replacesit with "=". - Cells that contain formulas of the form "=name" and "=name+name",where "name" is a defined name may not recalculate correctly in Excel 97after conversion. To resolve this, do a Replace All that searches for "="and replaces it with "=". - Some defined names may get corrupted when saving Pocket Excel files asExcel 95 on the device. If this occurs, you can work around the problemby using Windows CE Services to convert the Pocket Excel files to Excel95 format. - Defined names that refer to many levels of nested IF() functions mayget lost during conversion from Pocket Excel to Excel 97. To work aroundthis problem, reduce the number of nested IF() statements used in thedefined name. - Microsoft Excel 97 supports 65536 rows. Pocket Excel supports 16384rows. Rows beyond this are deleted upon conversion from Excel 97 toPocket Excel. - Microsoft Excel 97 provides a conditional number formatting feature.Cells formatted using this feature may not be displayed properly inPocket Excel. - Border formatting is shown only in the Format Cells dialog box for thecells you specifically formatted. Even though adjacent cells may appearto have border formatting in your worksheet, this is not reflected on theBorder tab in the Format Cells dialog box. - When converting from Pocket Excel to Microsoft Excel, many formats areadded to the Custom category in the Format Cells dialog box in MicrosoftExcel on your desktop computer. Pocket Excel displays all number formatsit supports. - When converting a file that is formatted with color fonts, fills, orborders from Pocket Excel to Microsoft Excel 95, some colors may notconvert appropriately. All colors convert properly when converting toMicrosoft Excel 97. - Column formatting may be lost during conversion where it intersectswith formatting applied to an entire row. For example, if you have a rowwith a nondefault height and all other attributes are defaults, columnformatting information, such as borders, will be lost where the column(s)and row(s) intersect when converting from Microsoft Excel to PocketExcel. If you reapply the formatting in Pocket Excel, the formatting willnot subsequently be lost in the conversion process again. - When you convert a file from Microsoft Excel to Pocket Excel,AutoFilter activation is not retained. However, if your AutoFilteractivation resulted in some rows being hidden, these rows are also hiddenin Pocket Excel. To display the rows, unhide them in Pocket Excel._______________________________________________________________1.6 MICROSOFT POCKET POWERPOINT - Pocket PowerPoint can require a lot of memory to display complexgraphics. You may need to allocate more RAM to Program Memory usingControl Panel System. - Pocket PowerPoint uses a caching scheme to improve performance whennavigating forward and back through a presentation. To minimize delayswhen advancing slides during a show, it is recommended that you spend atleast 5-10 seconds on each slide before advancing to the next. This willallow the next slide image to be cached and ensure a quick transition.The size of the cache is directly related to the availability of ProgramMemory. Also, this cache is automatically flushed if another programrequests additional memory. - To display a presentation on an external monitor, your device musthave a VGA port or a compatible VGA PC Card. - You cannot apply a font size greater than 645 to your title slide.CONVERSION TO POCKET POWERPOINT - The Pocket PowerPoint conversion process uses PowerPoint 97 for fileconversion. If you receive an error message during file conversionindicating that a particular converter cannot be found, reinstallMicrosoft Office on the desktop and turn on all graphic filter optionsduring setup.  Then reinstall Windows CE Services. - Avoid using animations and gradient fills in PowerPoint 97presentations that you plan to convert to Pocket PowerPoint. Theanimation may be partially depicted in the slide image, and the gradientfills may appear different from those on a PC with more available colorsand higher resolution. - "Compact" style file conversion notes: 1) Check your presentationcarefully after conversion. If the presentation file uses fonts notinstalled on your H/PC, you may encounter text wrapping and layoutproblems. These can best be avoided by using an H/PC installed font orcopying the additional fonts to your H/PC's \Windows folder. 2) For bestresults, it is recommended that all text in the original presentation beformatted with line spacing set to 1 and space between paragraphs set to0. 3) Slide background images are copied from the Master and Title MasterSlides and used for all slides in the presentation. If a particular slideuses a custom background, it will be lost during the conversion, and theMaster Slide background will be used instead. - During conversion, a number of temporary files will be created in yourdesktop computer's \Windows\Temp folder. Under certain conditions, thesetemporary files may not be automatically deleted, and you may need tomanually delete them from time to time._______________________________________________________________1.7 MICROSOFT POCKET ACCESS - Windows CE Services will hang when attempting to convert a databasefile that contains a table that is named with a double quote character asthe only character. The documentation states that this is not a legalcharacter in a table name. The hang only occurs if it is the solecharacter. - In the Import from Database to Mobile Device dialog box, you canbrowse to the target location where you want the database on your mobiledevice to exist. The Browse dialog box does not reflect other storagedevices, such as a PCMCIA Flash Card or a Compact Flash Card. You mustmanually type these locations in the dialog box. - When using the Import from Database to Mobile Device dialog box tospecify the target location of the database on your mobile device, anerroneous error may occur if the location does not exist. To work aroundthis, dismiss the error messages and retype the location. - If you attempt to filter for a double quote character ("), PocketAccess will quit after dismissing the incorrect syntax error message. - If you lose your network connection while attempting to open a .cdbfile from a network drive, your device may appear to be hung when, infact, it is taking longer than expected to return an error message. Inthese cases, your device will display an error message about the filebeing inaccessible. - When synchronizing a password-protected .mdb file and .cdb file, youwill be prompted to enter the password each time you synchronize. Thiscauses a problem when you synchronize remotely and are not at yourdesktop computer to enter the password. Synchronization cannot continueuntil you enter the password. - If an error occurs when you attempt to convert an .mdb file to a .cdbfile, check the version number in the file properties for Odbc.dlllocated in your Windows\System directory. You must have driver version3.00.2301 or later. Note that this driver is not installed by defaultwhen you do a typical installation. If you do not have this driver or ifyou have the wrong version, rerun Office 97 or Access 97 Setup and selectthis component. - When you drag and drop an .mdb file to the Mobile Devices folder, itis placed in the My Documents folder regardless of the folder youselected. To move the location of the resulting .cdb file, clickActiveSync Options on the Tools menu in the Mobile Devices folder. SelectTable and then click Options. Select the database name and then clickProperties._______________________________________________________________1.8 MICROSOFT INKWRITER - Images in Word 97 documents are not handled properly when converted toInkWriter format. This can result in images that display artifacts suchas lines or incorrect colors, or the image may be converted to randomtext. This only appears in the converted file and does not affect theimages in the original Word 97 document. There is no known workaround forthis issue at this time. - In the Font, Ink, Drawing dialog box, you can set character anddrawing format attributes. The Font Name, Size, and Style options applyto text you input with the keyboard or input panel. The Pen Weight, LineColor, and Style options apply to text you write on your screen. The FillColor option is only used for drawings. - When you set your Pen Weight to Bold or Thick in the Font, Ink,Drawings dialog box, the Bold option under Styles is also selected. - InkWriter prints with a fixed font size and line height. As a result,the printed output will not appear exactly as it does on your screen._______________________________________________________________1.9 COMPATIBILITY WITH VERSION 2.0 PROGRAMS - When installing PowerToys 2.0 for Windows CE on the H/PC Professionaledition, you may see a warning that the program is not compatible withthe current operating system. You can safely ignore the message andcontinue with the installation.________________________________________________________________2.0   HANDHELD PC VERSION 2.0 CONTENTS2.1   GENERAL ISSUES2.2   MICROSOFT POCKET INTERNET EXPLORER2.3   MICROSOFT POCKET OUTLOOK2.4   MICROSOFT POCKET WORD2.5   MICROSOFT POCKET EXCEL2.6   MICROSOFT POCKET POWERPOINT2.7   COMPATIBILITY WITH VERSION 1.0 PROGRAMS________________________________________________________________2.1 GENERAL ISSUES (All Editions) - For information about printing from your H/PC, see Help in MicrosoftWindows CE Services. - If your H/PC supports backlighting, you may have a Backlight tab inControl Panel Display. On some H/PCs, the Advanced button may be disabledif the device does not support advanced features. - If you are printing via a serial connection and you disconnect andreconnect your cable, there may be strange characters that appear at thetop of your print out. After disconnecting your cable, turn off yourprinter before reconnecting to clear the printer buffer of any extraneousinformation.GENERAL ISSUES (Japanese Edition Only) - You can transfer a TTC font file to your H/PC \Windows\Fonts folderusing Windows CE Services. This will setup your TTC file for use in yourH/PC applications. You cannot, however, transfer the TTC file from a PCStorage Card directly to the \Windows\Fonts folder and access it in yourH/PC applications. The transfer must occur through Windows CE Services. - To use the following PHS adapter (PIAFS) cards, change the value for"Cancel the call if not connected within" on the Call Option tab inDevice Properties dialog box to a value within the available range below:Name of PHS Adapter Card                Available RangeNTT Personal 32K PALDIO 321S         0 ~ 58NTT Personal 32K PALDIO Data Card DC-1S      0 ~ 58NTT Personal 32K PALDIO Data Card DC-2S      0 ~ 58NTT Personal 32K PALDIO Data Card DC-1N      0 ~ 59NTT Personal 32K PALDIO Data Card DC-2N      0 ~ 59NTT Personal 32K PALDIO Data Card DC-1P      0 ~ 59NTT Personal 32K PALDIO Data Card DC-2P      0 ~ 59Panasonic TO-PHS32K            0 ~ 59 - If you use a non-Japanese font such as Tahoma and then switch to aJapanese character input method, the font selection is not automaticallychanged to a Japanese font. When you use the IME to switch to a Japanesecharacter input method, you must manually change the font. - A folder named "Storage Card" is displayed in romaji characters in theWindows Explorer when you insert a memory card. - You can transfer data via IR from a device running Windows CE v2.0 forthe Handheld PC to a device running Windows CE v1.0 for the Handheld PC.You cannot, however, open a bitmap file from a v2.0 H/PC on a v1.0 H/PC.In addition, you cannot open a file saved in Pocket Excel 2.0 in PocketExcel v1.0. You must first save the Pocket Excel 2.0 file as a 1.0 fileand then transmit it via IR to the 1.0 H/PC. - If you are unable to successfully connect your device to the COM1serial port on a Japanese version Windows 95 system running on slower PCversions, try using the COM2 port. - It is strongly advised that you only use the following characters whenentering a Device Name for your mobile device: the letters A-Z, thenumbers 0-9 and the hyphen [-].  If you enter other characters such asKanji, or wide English characters, etc., you may not be able to connectto some Internet Service Providers and you will not be able to useActiveSync on your device to make remote connections via an EthernetCard.________________________________________________________________2.2 MICROSOFT POCKET INTERNET EXPLORER (All Editions) - Links to folders from a Web page are not supported.  To open thefolder, type the link into the address bar. - The Back button doesn't go to the previous page if the link to thecurrent page is in a frame. Instead, the Back button goes to the pagebefore the frame.  Links must be traversed again to get to the desiredpage. - To achieve best results when using the Set as Wallpaper option with agraphic image on a Web page; do not use the Tile image on backgroundoption from Display Properties.  This affects grayscale devices (both 4and 16 shades of gray) only. - If you save a bitmap to a file from Pocket Internet Explorer on adevice that displays only four shades of gray, the file cannot beproperly converted when transferred to a desktop computer.________________________________________________________________2.3 MICROSOFT POCKET OUTLOOKCALENDAR SYNCHRONIZATION (All Editions) - See the "Synchronization" portion of the Microsoft Windows CE Services2.2 section for any general desktop synchronization issues.CALENDAR (All Editions) - When accepting group scheduling requests via Inbox, items that weresent as "private" will not appear as private in Calendar.  Afteraccepting such an item it will need to be manually edited to be marked as"private" in the Calendar.CALENDAR (US and European Editions) - Devices that contain a MIPS processor will not allow you to enter anyfuture appointments that begin at 7:00 AM. You can workaround thisproblem by creating the appointment directly in Calendar view or bychanging the start time of the appointment to anything other than 7:00AM, such as 6:59 AM or 7:01 AM. This issue has been fixed in the HandheldPC Service Pack 1 release, available from your device's manufacturer.CONTACTS (Japanese Edition Only) - To use the Quickfind feature while sorting on either the "Name" or"Company" columns, type the Yomi name (rather than literal name) in theQuickfind field. - The Quickfind feature will work completely for any name as long as itdoes not contain a Kana character using a dakuten or handakuten accent.Quickfind is not able to distinguish properly between a regular Kanacharacter and one with the dakuten or handakuten accent.  At the pointone of these characters is used in a name, switch from using Quickfind tousing the vertical scroll bar in contacts to find the address card youare seeking.INBOX (All Editions) - Restore from 1.0 backup: Linked messages are corrupted on restore.Recreate the same services using the exact same name. Then use theService/Clear command and refresh for the service to download themessages again and restore the links. - If you get an error when trying to send Internet Mail that says, inpart, "There was an error specifying your return address to the server,"you can try (after making sure your return address is correct) to eitherask your ISP to turn off strict RFC821 checking, or send mail via InboxSync or Inbox Transfer instead.INBOX SYNCHRONIZATION (All Editions) - Inbox Synchronization supports the following clients: WindowsMessaging Client, Microsoft Exchange, and Microsoft Outlook 97.Microsoft Outlook Express is NOT supported at this time.INBOX (Japanese Edition Only) - If you limit the number of lines in a message that should bedownloaded from your Internet Service Provider (ISP), you will in mostcases see "Message truncated after n lines" at the end of your message.However, there are some ISP's that return 1 less line than asked for andas a result, Inbox thinks the message is completely downloaded and youwill not see this text at the end of your message. This is a problem onthe ISP's server. - The maximum message size that Inbox supports is 32k. If a message youdownload is larger than this, you will see the text "Message truncatedafter 31k" at the end of your message. If you use QP to encode yourmessage, the size of your message may increase dramatically and as aresult, the chance that your message will exceed 32k is much higher. Theencoding is in the first part of the downloaded message and since Inboxstops downloading at 32k, part or all of the message body may betruncated. To workaround this problem, do not use QP to encode yourmessage. - When you download a copy of a full message, there may be a discrepancybetween what the server reports as the size of the message and what thedownloaded message size is. This is due to the fact that the messageserver reports the size in bytes and Inbox reports the size incharacters.________________________________________________________2.4 MICROSOFT POCKET WORD (US and European Edition) - The online Help for how to use templates is incorrect. Templatesamples are located in the My Handheld PC\Programs\Office\Templatesfolder. To create a template, save a file as a Pocket Word template inthis folder. To use a template, tap New on the File menu, and then tapDocument From Template. - You cannot open Pocket Word 2.0 files that contain pictures in PocketWord 1.0.MICROSOFT POCKET WORD (Japanese Edition Only) - In the Font, Ink, Drawing dialog box, you can set character anddrawing format attributes. The Font Name, Size, and Style options applyto text you input with the keyboard or SIP. The Pen Weight, Line Colorand Style options apply to text you write on your screen. The Fill Coloroption is only used for drawings. - When you set your Pen Weight to Bold or Thick in the Font, Ink,Drawings dialog, the Bold option under styles is also selected. - Pocket Word prints with a fixed font size and line height. As aresult, the printed output will not appear exactly as it does on yourscreen.CONVERSION TO/FROM POCKET WORD (All Editions) - The Pocket Word conversion process uses other converters installed byMicrosoft Office. If you receive an error message during file conversionindicating that a particular converter cannot be found, reinstallMicrosoft Office on the desktop and turn on all filter options duringsetup.  Then reinstall Windows CE Services. - When you convert a Pocket Word file on your H/PC to an HTML file onyour desktop computer, the pictures in the Pocket Word file may be lost.This is due to a problem in one of the converters supplied by MicrosoftOffice. This problem is addressed in the Microsoft Office 97 servicerelease (SR-1), which you can download fromhttp://www.microsoft.com/office. - When you convert a file from Pocket Word to Microsoft Word .doc or.rtf format, lists that contain multiple styles of numbering (forexample, where the first line is a number, second is a bullet, and thirdis a letter) may be formatted with a single style of numbering. - Clipart objects are not retained when converting from Microsoft Wordto Pocket Word. To work around this problem, you can convert your clipartobjects to bitmaps by selecting the bitmap, copying it, and then paste itas a bitmap using the Paste Special command in Microsoft Word. Allobjects will then convert without a problem.CONVERSION TO/FROM POCKET WORD (Japanese Edition) - Bullet characters in documents that you convert from Microsoft Word95J or 97J may be displayed incorrectly as a vertical bar or othercharacter rather than a bullet. You must have the font that is used todisplay the bullet on your device. If the bullet is formatted in theSymbol font, it will be displayed correctly. The default font for bulletsin Word 95J and Word 97J, however, is Wingdings. You can copy theWingdings font from the Fonts folder on your desktop PC to the Fonts (inEnglish characters) folder on your device. Another workaround is to applythe bullets in Pocket Word________________________________________________________________2.5 MICROSOFT POCKET EXCEL (All Editions) - Many operations in Pocket Excel, such as sorting, applying formatting,or applying an Autofilter, are quicker if you select the specific rangerather than entire columns, rows, or the entire worksheet. - The online Help information about using templates is incorrect.Template samples are located in the My HandheldPC\Programs\Office\Templates folder. To create a template, save a file asa Pocket Excel template in this folder. To use a template, tap New on theFile menu, and then tap Document From Template. - Omitting the second argument in DCOUNT and DCOUNTA results in an errorvalue. To work around this problem, you can use the cell referencecontaining one of the headings of your database. This will behave thesame as if you omit the second argument. - If printing a worksheet fails and results in an error message, closeyour file and reopen it before printing again. Otherwise, depending onthe complexity of the file, the available memory on your H/PC may bereduced. - When you undo an action that you performed on a large number of cells,such as a sort, a slowdown may occur. Close and reopen the file to workaround the problem. - Inserting, deleting, or moving a sheet within a workbook may cause theAutoFilter arrow buttons to disappear. To make them reappear, reapply theAutoFilter. - AutoFilter activation is not saved with your workbooks. - Adding a custom number format results in additional custom numberformats that appear as unrecognized characters (blank squares). Theadditional formats are usable UNICODE format strings for formats such asChinese dates. These special formats aren't displayed until the userexplicitly puts in a custom format. - Fractions are not always displayed correctly. Pocket Excel does notcorrectly limit the digits displayed in the fraction. The underlyingvalue, however, is correct and can be safely used in calculations. Forexample, if you enter 1 5/12 in a cell, Pocket Excel displays it as 15/1; however, the underlying value is 1 5/12. - Border formatting is shown only in the Format Cells dialog box for thecells you specifically formatted. Even though adjacent cells may appearto have border formatting in your worksheet, this is not reflected on theBorder tab in the Format Cells dialog box. - Pocket Excel implements minimal support for local defined names inorder to be compatible with Microsoft Excel 95 and 97. If you must uselocal names, you should avoid creating duplicate local and global names.CONVERSION TO/FROM POCKET EXCEL (All Editions) - The Microsoft Excel feature that enables you to change the currencysymbol in the Format Cells dialog box is not supported in Pocket Excel.Pocket Excel is unable to save files that use this feature. - Microsoft Excel 97 supports 65536 rows. Pocket Excel supports 16384rows. Rows beyond this are deleted upon conversion from Excel 97 toPocket Excel. - Column formatting may be lost during conversion where it intersectswith formatting applied to an entire row. For example, if you have a rowwith a nondefault height and all other attributes are defaults, columnformatting information, such as borders, will be lost where the column(s)and row(s) intersect when converting from Microsoft Excel to PocketExcel. If you reapply the formatting in Pocket Excel, the formatting willnot subsequently be lost in the conversion process again. - When you convert a file from Microsoft Excel to Pocket Excel,AutoFilter activation is not retained. However, if your AutoFilteractivation resulted in some rows being hidden, these rows are also hiddenin Pocket Excel. To display the rows, unhide them in Pocket Excel. - Microsoft Excel 97 provides a new conditional number formattingfeature. Cells formatted using this feature may not be displayedproperly. - When converting a file that is formatted with color fonts, fills, orborders from Pocket Excel to Microsoft Excel 95, some colors may notconvert appropriately. All colors convert properly when converting toMicrosoft Excel 97. - When converting from Pocket Excel to Microsoft Excel, many formats areadded to the Custom category in the Format Cells dialog box in MicrosoftExcel on your desktop computer. Pocket Excel displays all number formatsit supports.________________________________________________________________2.6 MICROSOFT POCKET POWERPOINT (All Editions) - Pocket PowerPoint can require a lot of memory to display complexgraphics. You may need to allocate more RAM to Program Memory usingSystem Control Panel. - Pocket PowerPoint uses a caching scheme to improve performance whennavigating forward and back through a presentation. To minimize delayswhen advancing slides during a show, it is recommended that you spend atleast 5-10 seconds on each slide before advancing to the next. This willallow the next slide image to be cached and ensure a quick transition.The size of the cache is directly related to the availability of ProgramMemory. Also, this cache is automatically flushed if another programrequests additional memory. - To display a presentation on an external monitor, your device musthave a VGA port or a compatible VGA PC Card. - You cannot apply a font size to your title slide greater than 645.CONVERSION TO POCKET POWERPOINT (All Editions) - The Pocket PowerPoint conversion process uses PowerPoint 97 for fileconversion. If you receive an error message during file conversionindicating that a particular converter cannot be found, reinstallMicrosoft Office on the desktop and turn on all graphic filter optionsduring setup.  Then reinstall Windows CE Services. - During conversion a number of temporary files will be created in yourdesktop computers \Windows\Temp folder. Under certain conditions, thesetemporary files may not be automatically deleted, and you may need tomanually delete them from time to time. - "Compact" style file conversion notes: 1) Check your presentationcarefully after conversion. If the presentation file uses fonts notinstalled on your H/PC, you may encounter text wrapping and layoutproblems. These can best be avoided by using an H/PC installed font orcopying the additional fonts to your H/PC's \Windows folder. 2) For bestresults, it is recommended that all text in the original presentation beformatted with line spacing set to 1 and space between paragraphs set to0. 4) Slide background images are copied from the Master and Title MasterSlides and used for all slides in the presentation. If a particular slideuses a custom background, it will be lost during the conversion, and theMaster Slide background will be used instead. - Avoid using animations and gradient fills in PowerPoint 97presentations that you plan to convert to Pocket PowerPoint. Theanimation may be partially depicted in the slide image and the gradientfills may appear different than they would on a PC with more availablecolors and higher resolution.________________________________________________________________2.7 COMPATIBILITY WITH VERSION 1.0 PROGRAMS (All Editions)The following issues have been observed when running existing H/PC 1.0programs on H/PC 2.0 computers.FONT DISPLAYPrograms that you used on Windows CE 1.0 for the H/PC are usable andfunctional on version 2.0. However, demand for improved clarity andreadability on H/PCs caused two major changes that have had an impact onhow 1.0 programs and dialog boxes are displayed:1.   The system font has been changed to Tahoma 9 pt.2.   The font technology used is now TrueType, which provides programsmuch more flexibility and enables enhancements such as zooming.To ensure compatibility and proper display of 1.0 programs on the H/PC2.0, every effort has been made to map fonts used in 1.0 program userinterfaces to the closest matching font in terms of size and styleavailable on the H/PC 2.0. Due to this mapping, your 1.0 programs aredisplayed with a smaller menu font and a smaller dialog box font thanH/PC 2.0 programs. Still, because the fonts are being mapped to a fontthat is similar though not identical to the 1.0 fonts, you may see one ormore of the following issues in your 1.0 programs: - Words at the end of option names in dialog boxes are clipped ormissing due to the string being slightly wider. - The Close button (in the upper-right corner of the program window) isclipped due to the menu names being slightly wider. - Button names are not bold. - In a few cases, the font in your program's main window is mapped to asmaller or larger font than that displayed in 1.0.Finally, due to the change to TrueType font technology, any program thatprovides a font dialog box in which you can select a font name and sizeneeds to be updated to provide a list of sizes. If the font dialog boxallows you to specify the size of the font by typing it, you can specifywhatever size you need, and the font will be displayed correctly due tothe scalability of TrueType fonts. If you cannot type the font size, onepoint size is provided for you.TASKBARIn Windows CE 2.0, you can set your taskbar to autohide. This allows youto take advantage of the screen space occupied by the taskbar. Some 1.0programs perform actions that prevent Windows CE from resizing theprogram window appropriately. Therefore, when the taskbar is first set toautohide, the active program does not appear to be resized to takeadvantage of the whole screen. Or when the autohide attribute is turnedoff, the active program does not resize to accommodate the taskbar. Theworkaround is to exit and restart the program (however, this workarounddoes not always correct the problems with some version 1.0 programs).SPECIFIC PROGRAMS (US and European Editions)Following are known issues regarding specific programs. The manufacturersof these products have been contacted, and questions regarding theavailability of updated software should be directed to the manufacturer. - Microsoft PowerToys 1.0, Pocket Internet Explorer 1.1, and H/PCConverter Utility 1.0   PowerToys 1.0 and Pocket Internet Explorer 1.1 are not compatible withWindows CE 2.x devices. In addition, the H/PC Converter Utility 1.0 isnot compatible with Windows CE Services 2.1 or 2.2.  Please do notinstall these programs on  these releases.  Pocket Internet Explorer 1.1is now replaced by Pocket Internet Explorer 2.0, which is included inWindows CE 2.x for the H/PC.  PowerToys 2.0 and the H/PC ConverterUtility for Windows CE 2.x are available athttp:\\www.microsoft.com\windowsce. - ART smARTwriter v1.0When starting smARTwriter, an internal error is reported. Afterinstalling, you can use the inking capability of smARTwriter in PocketWord. However, the handwriting recognition does not work in Windows CE2.0. Please contact ART about an update for Windows CE 2.0. - ART smARTwriter v1.0: InkPadThe leftmost character cannot be selected unless you double-tap thecharacter or use the keyboard. Tapping and dragging will not select thecharacter. Please contact ART about an update for Windows CE 2.0. - Freeware: Pocket Dial4Me v1.0The application cannot be minimized by pressing the taskbar button or bypressing the Desktop button on the right side of the taskbar. You mustclose Pocket Dial4Me after using it. In addition, this program is unableto load the Contacts database because it assumes a particular sort orderfor the database, and this sort order has changed. - Freeware: Pocket Dial v1.0The application cannot be started under Windows CE 2.0 for the H/PC.Check http://www.windowsce.com for update plans. - CIC: Jot v1.0On some H/PC's, Jot's inking and handwriting recognition may be slowerthan it was on 1.0 devices. Please contact CIC about an update forWindows CE 2.0.If you are using v1.0 on an H/PC with a wide screen, such as the HewlettPackard Palmtop PC, lines will appear to the right of where you touch thescreen. This issue is fixed in Jot 1.02.When ink disappears (that is, when it's converted to text), it can leavea gray or white trail depending on what you inked over.Some dialog text runs off the side of dialogs. - CIC: QuickNotes v1.0The background color in the thumbnail view is different from the color inthe main window. In addition, the eraser changes the background to whiterather than the original color. Please contact CIC about an update forWindows CE 2.0. - Shareware: JimmyNotePad v1.0The Symbol font is listed as an option in the Font dialog box. However,anything you format with the Symbol font will be displayed in Arial. - Shareware: JimmySoft Calendar Search v1.0The search completes correctly, but all items show "Error: No date" inthe Date/Time column. - Landware: TakeNote v1.0Interaction between TakeNote and the Pocket Outlook Contacts databasedoes not work. You cannot add a new entry to the Contacts database byusing New Contact , nor can the Contacts database be started from the NewPhone form. In addition, in a new Ink Note, if you tap the Information(I) button, the date appears with block characters. Please contactLandware about an update for Windows CE 2.0. - Shareware: MG Notes v1.0The Symbol font is listed as an option in the Font dialog box. However,anything you format with the Symbol font will be displayed in Arial. - Odyssey: Pocket OnSchedule v1.0Pocket Internet Explorer cannot be started using the Contacts  Visit WebSite command. You must instead copy the Web site URL, start PocketInternet Explorer from the desktop, and paste it in the Address box.Please contact Odyssey about an update for Windows CE 2.0.Dialing options are not available in the Options dialog box.Default items are not available in the Manage User Lists dialog box. Notethat this problem only occurs on H/PCs with an SH3 processor (such asHewlett Packard Palmtop PC and Casio A-10, A-11). - Physix: Pocket Chart v1.0The list box on the command bar extends off the right side of the screen.You can still tap the box to display the list. Please contact Physixabout an update for Windows CE 2.0.You can install Pocket Chart only to internal memory on the H/PC. Youcannot install it to a PC Flash or SRAM Card.Some characters may be displayed as boxes (unrecognized characters) inthe user interface.Due to the complex nature of its layout, Pocket Chart exhibits several ofthe text issues detailed in "Font Display" in this section. - Ruksun: Telnet Force v1.0When the taskbar is hidden, Telnet Force is displayed in full screenmode. This causes the contents of any Telnet site to be displayed in afont that is unreadable because it is so small. To work around theproblem, clear the AutoHide option and then start Telnet Force. Ruksun isinvestigating this issue. Please contact Ruksun about an update forWindows CE 2.0.On wide displays, such as the Hewlett Packard Palmtop PC, no scroll baris displayed. There are some cases in which the text in the window isscrolled to the left of the screen so that the left edge is not visible.When this occurs, the text to the left of the screen cannot be accesseddue to the absence of a scroll bar. - Shareware: Invaders v1.0This program cannot be started on Windows CE 2.0 for the H/PC. - SkyTel: Messenger v1.0Messages are delivered with square boxes (unrecognized characters) inplace of carriage returns. Please contact SkyTel about an update forWindows CE 2.0. - SpryNet: Sprynet v1.0After setting up the SpryNet transport in Inbox, you must reset thepassword you specified when setting up the transport. You can do this bygoing to step 1 of the Internet Mail service properties and retyping yourpassword. Please contact Sprynet about an update for Windows CE 2.0. - Symantec: PC Anywhere v1.0PC Anywhere While connected to your PC, dragging icons on your PC desktopresults in black trails being drawn on your H/PC screen. Symantec isinvestigating this issue. Please contact Symantec about an update forWindows CE 2.0. - Wynd Communications: WyndMail v1.0If you want to change properties after installing the WyndMail transport,open Inbox, tap Service, ensure WyndMail is selected, and then tapProperties. If you access the Properties dialog box by tapping Composeand then tapping Options, the dialog box title is cut off; consequently,you cannot move the dialog box or tap the OK or Cancel button. Pleasecontact Wynd Communications about an update for Windows CE 2.0. - Dataviz: Desktop To Go v1.0If you install Desktop To Go after installing Windows CE Services, thefilters are not available in the Tools  File Conversion dialog box. Youmust reinstall Windows CE Services after installing Desktop To Go for thefilters to appear in the File Conversion dialog box. Please contactDataviz about an update for Windows CE 2.0. - Wright Strategies: FormLogic v1.0After completing the desktop installation of FormLogic, use a command inthe main program on the PC to initiate installation to your H/PC. Thiscommand is not available with Windows CE Services installed. ContactWright Strategies for an update. Please contact Wright Strategies aboutan update for Windows CE 2.0.SPECIFIC PROGRAMS (Japanese Edition)Every effort has been made to ensure that v1,.0 applications designed forWindows CE v1.01 for the H/PC (Japanese Edition) will work on Windows CEv2.0 for the H/PC (Japanese Edition). If you see any problems with yourv1.0 applications, please report them to your software vendor and inquireabout updates for Windows CE v2.0 for the H/PC.________________________________________________________________3.0   PALM-SIZE PC CONTENTS3.1   GENERAL3.2   ACTIVE DESKTOP3.3   CHANNELS3.4   MICROSOFT POCKET OUTLOOK3.5   NOTE TAKER3.6   VOICE RECORDER________________________________________________________________3.1 GENERAL - If device performance becomes poor over time, or if you notice oddbehavior, reset your device to restore normal behavior. Instructions forresetting your Palm-size PC can be found in the manufacturer'sinstruction manual. - Since Mobile Channel content contains formatting information, and notjust text, strange characters may appear when Find locates Mobile Channelcontent. This is normal, and the data will be displayed correctly in theChannels application.________________________________________________________________3.2 ACTIVE DESKTOP - If a component on the Active Desktop is not refreshing properly, go toSettings > Display, uncheck the component, check it again, and tap OK.This will cause all Active Desktop components to reload, clearing anysuch problems.________________________________________________________________3.3 CHANNELS - If you receive "Out of memory" messages on your desktop computerduring channel synchronization, do the following. First, switch toChannels, go to View > Options, and tap OK without changing anything inthe dialog box. This will make sure that the maximum storage limit is thefull percentage shown in this dialog, instead of a fixed 200KB limitimposed the first time the device is turned on, as well as after a fullreset (cold boot). If, after opening the dialog box and tapping OK youstill receive frequent "Out of memory" messages, switch to Channels, goto View > Options, increase the % of storage memory value, and tap OK. - If you see sync initialization error 8007000e when trying to enablechannel synchronization, you do not have Internet Explorer version 4.0 orlater installed on your desktop computer. To synchronize channels, youmust be running Microsoft Internet Explorer 4.0 or later on your desktopcomputer. You can install Internet Explorer 4.0 from optional componentson the Desktop Software for Windows CE compact disc.________________________________________________________________3.4 MICROSOFT POCKET OUTLOOK - See the "Synchronization" section of the Microsoft Windows CE Services2.2 section for any general desktop synchronization issues. - Synchronization will copy text (not ink) notes only between the deviceand Schedule+ 7.0. Because Schedule+ does not support ink annotations innotes, these annotations will not be synchronized between the device andSchedule+, and changing a note in Schedule+ will remove the inkannotation on the device the next time the object is synchronized. Inknotes are synchronized with Microsoft Outlook except when they arecontained in an appointment that is an exception to a recurringappointment.MEETING REQUESTS - If you wish to send meeting requests over a transport other thanWindow CE Inbox Services, in calendar, tap Tools > Options and select thenew transport. For example, if you set up a POP3 e-mail transport andwant to use it for sending both meeting requests and e-mail, you must setthe transport in Calendar as well as in Inbox.INBOX - Meeting requests and attachments are downloaded via the Internet Emailtransport only if you select the applicable option in the ServiceProperties dialog box, step 3. Note that these options are not turned onby default. In addition, due to limitations of POP3, you must download afull copy of the message. Note that you can use Service > Retrieve FullCopy if you initially limit the number of lines. - If you are accessing your e-mail via Microsoft Exchange POP3 serversupport and you send and receive meeting requests, have your mailadministrator select the Download Microsoft Rich Text check box on thePOP3 protocol page. This is required to receive meeting requests, but itwill slow down mail transfer because more data is sent from the serverfor each message. - Note that messages in your Inbox that came from Internet Mail or InboxSync are linked to those on the server, and deleting them on your devicewill delete them on the server. - If you get an error when trying to send Internet Mail that says, inpart, "There was an error specifying your return address to the server,"you can try (after making sure your return address is correct) to eitherask your ISP to turn off strict RFC821 checking, or send mail via InboxSync or Inbox Transfer instead. - Embedded OLE attachments and e-mail messages are not preserved inmessages. Only file attachments are preserved.INBOX SYNCHRONIZATION - Message synchronization: you will receive duplicate messages if youare using Message Sync and the Internet Mail service to connect to thesame mail server. To avoid this, it is recommended that you use RemoteActiveSync, rather than Internet Mail, to retrieve e-mail when usingRemote Networking.				
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Article ID: 195517 - Last Review: 07/28/2000 04:47:00 - Revision: 1.0

  • Microsoft Windows CE Services 2.2
  • kbinfo kbreadme KB195517
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