This article was previously published under Q195649
This article has been archived. It is offered "as is" and will no longer be updated.
A failure may occur on systems that have Service Pack 3, the LSA2 fixinstalled, and have one or more services configured to run under a useraccount other than the local system account. The failure occurs when theservice or services connect to a NetWare server. The type of failure andthe effect of the failure is dependent upon the service.
The cc:Mail Connector service supplied with Microsoft Exchange Server isnormally configured to run under an account other than local system and,when the import or export function connects to a NetWare server, theconnection fails with a return code status of 3. This status is logged inthe event log as either event 61 or 70.
NOTE: This problem does not occur on systems without the LSA2 fixinstalled. This hotfix should not be installed unless the LSA2 fix isinstalled. For information regarding the LSA2 fix for Windows NT, pleasesee the following articles in the Microsoft Knowledge Base:
184017Administrators Can Display Contents of Service Account Passwords
182918Account Lockout Event also Stored in Security Event Log on DC
NOTE: This fix should not be applied to systems running Microsoft SiteServer. If Site Server is currently installed, Microsoft recommends thatyou install Service Pack 4 for Windows NT.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.