You are currently offline, waiting for your internet to reconnect

XCLN: Macintosh Outlook Ends Unexpectedly with Type 2 Error

This article was previously published under Q195666
This article has been archived. It is offered "as is" and will no longer be updated.
Microsoft Exchange Server is modified to create Container Level SearchControl using Address Book views as mentioned in the following KnowledgeBase article:
182902 XADM: How To Setup Container Level Search Control
The idea is to have multiple departments within one Exchange Serverorganization, and to prevent these departments from viewing the mailboxesof other departments in the global address list.

When you use Microsoft Outlook for Windows to create a profile, access themailbox and view the global address list. Only the respective mailboxes areviewed in the global address list, just as expected.

When you use Microsoft Outlook for Macintosh, Exchange Server Edition, andcreate a profile, it quits unexpectedly with the following error message:
The application "Microsoft Outlook" has unexpectedly quit, because an error of Type 2 occurred.
Outlook ends unexpectedly because the Macintosh client expects to receiveinformation about the home server network address from a property calledPR_EMS_AB_NETWORK_ADDRESS. When Exchange Server returns Permission Denied,the Macintosh client fails to process this error condition, and quits.
To resolve this problem, obtain the latest service pack for Microsoft Exchange Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

Microsoft has confirmed this to be a problem in Microsoft Outlook forMacintosh, Exchange Server Edition, version 8.0. This problem was first corrected in Exchange Server 5.5 Service Pack 2.
To fix this, both the client and server computers needs modifications asfollows:

Macintosh client

Modify the Macintosh client to handle Non-existence, Null-value, and AccessDenied cases for the PR_EMS_AB_NETWORK_ADDRESS property.

Exchange Server computer

In the Microsoft Exchange Server Administrator program, select each of theserver objects in the directory, and grant search permissions to the"Everyone" account. This will allow the Macintosh client to read thePR_EMS_AB_NETWORK_ADDRESS attribute off that server, which was originallyinaccessible.

Article ID: 195666 - Last Review: 01/09/2015 14:48:14 - Revision: 1.0

Microsoft Outlook 8.0 Exchange Server Edition for Macintosh

  • kbnosurvey kbarchive kbbug kbfix kbqfe KB195666