Article ID: 195752 - View products that this article applies to.
When starting Microsoft Outlook for the first time you may receive the following error message:
Or, when you attempt to export data from Outlook, you may receive the following error messages when you click Finish or when you try to map custom fields:
Mapi32.dll is corrupt or the wrong version
Outlook caused an invalid page fault in module OLAdd.FAE at <address space>.
OUTLOOK.EXE caused fault #c0000005 in OLADD.FAE at address <address space>.
NOTE: When you start Outlook and receive a prompt that files are missing, click "Yes" to allow Windows Installer to replace them.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 195752 - Last Review: June 22, 2014 - Revision: 2.0