IIS 4.0 Stops Responding (Access Violates) When Adding Counter

This article was previously published under Q196309
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We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:
Symptoms
Microsoft Internet Information Server 4.0 stops responding (accessviolates) when adding the counter PdhVBAddCounter (Pdh.dll).
Cause
The PdhVBAddCounter stops responding if any of the following DLLs areenabled and the Windows NT Option Pack is installed:
Ftpcrts2.dll
W3ctrs.dll
Nntpctrs.dll
Resolution
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

Status
Microsoft has confirmed this to be a problem in Internet InformationServer version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
190157 Support for Windows NT 4.0 Option Pack on Terminal Server
Performance Monitor NTOP Option Pack AV
Properties

Article ID: 196309 - Last Review: 10/26/2013 11:25:00 - Revision: 4.0

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