Article ID: 196309
This article was previously published under Q196309
This article has been archived. It is offered "as is" and will no longer be updated.
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:
Microsoft Internet Information Server 4.0 stops responding (access violates) when adding the counter PdhVBAddCounter (Pdh.dll).
The PdhVBAddCounter stops responding if any of the following DLLs are enabled and the Windows NT Option Pack is installed:
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/190157/EN-US/ )Support for Windows NT 4.0 Option Pack on Terminal Server