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OLEXP: New IMAP Folders Do Not Appear in Outlook Express

This article was previously published under Q196473
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
SYMPTOMS
If you add or delete an Internet Message Access Protocol (IMAP) folderusing an e-mail client other than Outlook Express, the folder change maynot appear in Outlook Express.
CAUSE
Outlook Express does not synchronize its folder list with the list offolders on an IMAP server each time it is started. You must manuallyperform this synchronization.
RESOLUTION
To manually synchronize the Outlook Express folder list with the folderlist on an IMAP server:

Outlook Express 4.0, 4.01

  1. Right-click the IMAP server node in the folder list.
  2. Click Refresh Folder List.

Outlook Express 5

  1. Click the IMAP server node in the folder list.
  2. Click IMAP Folders.
  3. Click Reset List.
  4. Click the folder name in the folder list, and then click Show.
  5. Click OK.
Properties

Article ID: 196473 - Last Review: 01/23/2007 22:12:00 - Revision: 2.2

  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 4.01 Service Pack 1
  • Microsoft Outlook Express 4.01 Service Pack 2
  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 4.01 Service Pack 1
  • Microsoft Outlook Express 4.01 Service Pack 2
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 4.01 Service Pack 1
  • Microsoft Outlook Express 4.01 Service Pack 2
  • Microsoft Outlook Express 4.0
  • kbui kbprb KB196473
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